Sales Operations Executive

Skillcast Group plc; Greater London; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

An established industry player in e-learning and compliance is seeking a Sales Operations Executive to enhance their sales processes. This role is pivotal in supporting the Commercial team by maintaining CRM data integrity, streamlining workflows, and ensuring seamless client experiences. With a focus on collaboration, you'll engage with diverse teams, providing training and guidance to optimize sales operations. If you thrive in a dynamic environment and are passionate about helping others succeed, this opportunity is perfect for you. Join a growing business that values innovation and teamwork in the thriving tech sector.

Benefits

Competitive salary plus Bonus incentive structure

Contributory Pension

Health Care Plan upon completion of probation

Life Assurance

Qualifications

• Minimum of 2 years of experience with CRM systems, particularly HubSpot CRM.
• Excellent interpersonal skills to work effectively with diverse teams.

Responsibilities

• Be the go-to person for quotes, proposals, contracts, and client documents.
• Maintain clean, accurate CRM data and support the team with data quality.

Skills

Team Collaboration

CRM Expertise

Attention to Detail

Organisational Skills

Communication

Analytical Thinking

Tech-Savvy

Proactiveness

Tools

HubSpot

Job description

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This range is provided by Skillcast Group plc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

About us

Skillcast Group Plc is a B2B provider of e-learning and staff compliance management. We help companies to train and motivate their employees to act with integrity and in compliance with laws and regulations. Our clients are from all sectors, but the financial services sector is a major focus. Skillcast is a provider of e-learning and compliance technology that helps companies to build ethical, inclusive and resilient workplaces and a culture of compliance with regulations and standards.

Position Overview

Our Commercial team is growing, and we’re looking for a Sales Ops Executive with a people-first mindset and a problem-solving approach. This role is essential to building smart, scalable solutions across our sales processes while supporting the day-to-day running of systems like HubSpot.

You’ll engage confidently with colleagues across the organisation and at all levels, taking the time to understand, evaluate, and reframe processes to work better for everyone. Your ability to provide clear guidance and training will be key in helping our Commercial team – and the wider business – adopt and understand new ways of working.

This is a hands-on role where your contributions will directly improve our sales team's operations, enabling us to grow revenue and deliver great client outcomes. If you're organised, curious, and thrive on helping others succeed, we’d love to hear from you.

Key Responsibilities:

• Supportive Sales Admin: Be the go-to person for quotes, proposals, contracts, and client documents. Champion responsiveness in shared inboxes and ensure all sales materials meet high standards.
• CRM Champion: Maintain clean, accurate CRM data (HubSpot), support the team with data quality and integrity, and maintain integrations with our tech stack. Train new starters on CRM processes.
• Client-Focused Coordination: Track orders, process invoices, and communicate clearly with clients and teams on timelines, working closely with the Finance team to solve issues quickly and collaboratively.
• Sales Process Optimiser: Help streamline workflows, identify gaps, and train the team on new tools and updates to help make the sales process smoother for everyone involved. Work with IT to resolve technical issues and implement improvements.
• Marketing & Growth Collaboration: Partner with marketing to align sales efforts, support campaigns, and equip the team with the right materials to win and grow business.
• Cross-Functional Liaison: Work across departments to ensure a seamless client experience – from the first sale to service delivery – and help keep sales aligned with company goals.

Skills and Competencies:

• Team Collaboration: Excellent interpersonal skills to work effectively with diverse teams and stakeholders.
• CRM Expertise: Minimum of 2 years of experience with CRM systems, particularly HubSpot CRM.
• Attention to Detail: Ability to manage data, documents, and processes precisely to avoid errors and ensure seamless operations.
• Organisational Skills: Strong multitasking and prioritisation skills to manage multiple responsibilities effectively.
• Communication: Strong verbal and written communication skills to collaborate with cross-functional teams and produce reports.
• Analytical Thinking: Ability to analyse sales data and generate meaningful insights to guide decision-making.
• Tech-Savvy: Comfortable working with SaaS products and tools, understanding how they contribute to sales processes.
• Proactiveness: Ability to own and drive projects and process flows from start to finish as well as drive self-management and effectiveness of the role to ensure contribution and value to the function as well as the broader organisation.
• Join a growing business in a thriving and innovative sector
• Current Hybrid working –2 days per week office and 3 days per week working from home
• Competitive salary plus Bonus incentive structure
• Contributory Pension
• Health Care Plan upon completion of probation
• Life Assurance

To submit your CV for this role, please click 'Apply Now'.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Administrative, and Information Technology

• Industries

  Technology, Information and Media

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