Sales Operations Director – Growth & Alignment

Novo Executive Search; Essex; On-site; GBP 90,000 - 130,000; Full time

Job summary

Novo Executive Search is representing a client seeking a Sales Operations Director to align Sales, Operations and Supply Chain for sustained growth. The role focuses on building the commercial infrastructure, processes and disciplines for a best-in-class operation.

The ideal candidate will have a track record in technical manufacturing, leading sales operations teams, and driving data-driven decision making across pricing, forecast accuracy and order-to-delivery performance.

Qualifications

• Degree educated or qualified by experience.
• 5+ years leadership experience in sales operations or related role within a technical manufacturing business.
• Experience improving alignment between Sales, Operations, Supply Chain and other internal functions.
• Strong experience of sales forecasting, demand planning and/or S&OP in a manufacturing or product-based environment.

Responsibilities

• Lead the alignment between Sales, Operations, and Supply Chain to create a best-in-class commercial engine.
• Drive end-to-end customer and commercial operation improvements including forecasting, demand planning, and delivery performance.
• Coordinate pricing, planning, and aftersales to translate market intelligence into actionable forecasts.
• Build senior customer relationships while strengthening internal processes and data discipline.

Skills

Sales operations

Commercial leadership

Forecasting

S&OP

Cross-functional leadership

Data analysis

ERP/CRM experience

Education

Degree educated or qualified by experience

Tools

ERP systems

CRM systems

Job description

Novo Executive Search is representing a client seeking a Sales Operations Director to align Sales, Operations and Supply Chain for sustained growth. The role focuses on building the commercial infrastructure, processes and disciplines for a best-in-class operation.

The ideal candidate will have a track record in technical manufacturing, leading sales operations teams, and driving data-driven decision making across pricing, forecast accuracy and order-to-delivery performance.