Growth-Focused Head of Commercial Service Ops

Nuvo Hiring; Harworth; On-site; GBP 90,000 - 150,000; Full time

Job summary

Nuvo Hiring seeks a senior leader to take ownership of a multi-million-pound service operation and a field-based team of 20+ people. The role focuses on revenue, margin and recurring income growth, plus customer experience and retention in a busy, fast-moving environment.

The successful candidate will lead above the noise, shape the commercial picture and build scalable capabilities to support significant growth in the coming years.

Qualifications

• Experience leading teams of 20+ and managing large service operations.
• Proven track record of driving revenue, margins and recurring income growth.
• Ability to turn a good service function into a scalable, profitable operation.

Responsibilities

• Own and run a multi-million-pound service operation.
• Lead a field-based team to deliver exceptional customer delivery and retention.
• Drive operational performance, capacity planning and resource management.
• Build the structure, processes and leadership to enable growth.

Skills

Leadership

Commercial acumen

Stakeholder management

People management

Job description

Nuvo Hiring seeks a senior leader to take ownership of a multi-million-pound service operation and a field-based team of 20+ people. The role focuses on revenue, margin and recurring income growth, plus customer experience and retention in a busy, fast-moving environment.

The successful candidate will lead above the noise, shape the commercial picture and build scalable capabilities to support significant growth in the coming years.