Sales Operations Coordinator

Ingram Micro; Northwich; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

Join a dynamic sales team as a Sales Operations Coordinator at a leading IT services company in Northwich. This entry-level role focuses on managing customer requests, fostering relationships, and contributing to your growth in a hybrid working environment. Ideal for individuals eager to learn and make an impact.

Qualifications

• Experience in a customer service, sales support, or administrative role is preferred.
• Excellent customer service skills and conflict resolution abilities.
• Strong attention to detail and a desire to learn.

Responsibilities

• Manage and track sales opportunities through to completion.
• Dealing with customer requests via email and phone.
• Collaborate with sales teams to deliver exceptional customer service.

Skills

Customer service skills

Attention to detail

Communication skills

Interpersonal skills

Job description

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UK Talent Acquisition Lead @ Ingram Micro | Talent Attraction leader and DE&I Ambassador

Official Job Title: Sales Operations Coordinator

Monday – Friday: 9am - 5:30pm

Hybrid working: 3 days in the office and 2 days from home. Flexibility may be required for home-working days based on business needs.

About The Role

Kickstart your career with a role that puts you at the heart of our dynamic sales team! As a key player, you’ll help keep things running smoothly by managing customer requests, processing contracts, and seeing sales opportunities through from start to finish. Along the way, you’ll build great relationships with customers and teammates, ensuring every interaction is handled with care and professionalism.

Whether you’re stepping into your first role after studies or have a bit of experience under your belt, this is a fantastic opportunity to grow and develop your career. We’re looking for someone confident, eager to learn, and ready to make an impact.

If this sounds like you, we’d love to hear from you!

As a Sales Operations Coordinator you will…

• Dealing with incoming customer (internal and external) requests via email and phone
• Collaborate with the Sales and Sales Operations teams to deliver exceptional customer service
• Manage and track sales opportunities through to completion
• Process contracts accurately and efficiently
• Respond to customer inquiries via email and phone, providing helpful, timely assistance
• Build strong, trusted relationships with customers and internal team members
• Logging and tracking sales requests and orders on internal systems
• Other administration duties to ensure the smooth running of the Sales Operations department
  
  

In order to set you up for success we are looking for the following skills;

• Experience in a customer service, sales support, or administrative role
• Excellent customer service skills, with the ability to resolve issues effectively
• Strong attention to detail and accuracy
• A want to learn
• Great communication and interpersonal skills
• No prior experience in sales required
  
  

Who we are;

Comms-care is a leading provider of channel network & server support solutions. We assist over 700 channel partners and support to over 30,000 active support contracts. Comms–care manages all aspects of IT lifecycle, from consultancy, design and implementation to managed services and reactive field support covering technologies such as Routing & Switching, Security, Servers, Desktops, Voice & Unified Communications.

Make an application to join the team

Our team is as much about our people as it is our customers and business partners. Our fantastic #oneteam mentality has allowed us to continue delivering phenomenal service to our customers in a predominantly remote based environment We want associates with a strong desire to succeed. We offer a competitive base and benefits package.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  IT Services and IT Consulting

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