Sales Operations Administrator

Heidelberg Materials; Chelmsford; On-site; GBP 22,000 - 30,000; Full time

Job summary

Heidelberg Materials UK, based in Chelmsford, is seeking an Internal Sales Administrator to join the Aggregates and Asphalt team. You will drive customer quotations, manage contracts and pricing, and coordinate with Territory Sales Managers to optimise commercial performance.

Ideal candidates are highly organised, with experience in an administrative or sales-support role, and proficient with CRM systems. This position offers a competitive salary and benefits, and operates on-site in Chelmsford.

Qualifications

• Strong administrative and organisation skills with a good attention to detail.
• Experience working within a commercial, sales, customer service environment is preferred.

Responsibilities

• Create and manage customer quotations in line with pricing and margin requirements.
• Support the management of customer contracts, pricing agreements and account information.
• Assist with customer reviews, sales meetings and business development activities.
• Maintain accurate customer records and CRM systems.
• Monitor quotation conversions, lost and lapsed business opportunities and support follow-up activity.
• Produce commercial reports and performance data to help drive decision-making.
• Support customer onboarding and account setup processes.
• Identify opportunities to improve administration processes and reporting efficiency.
• Provide vital day-to-day support to the wider commercial team.

Skills

Highly organised

Multitasking

Data & reports

Sales support experience

Communication

Proactive attitude

Education

Administrative experience

Commercial/customer service experience

Tools

CRM systems

Job description

Heidelberg Materials UK, based in Chelmsford, is seeking an Internal Sales Administrator to join the Aggregates and Asphalt team. You will drive customer quotations, manage contracts and pricing, and coordinate with Territory Sales Managers to optimise commercial performance.

Ideal candidates are highly organised, with experience in an administrative or sales-support role, and proficient with CRM systems. This position offers a competitive salary and benefits, and operates on-site in Chelmsford.