Internal Sales Administrator

Heidelberg Materials Limited; Abingdon; Hybrid; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Employee Assistance Program

Discounted private medical benefits

Enhanced family-friendly policies

Job summary

Heidelberg Materials UK is seeking an organised Sales Administrator to join the Aggregates & Asphalt commercial team. You will coordinate customer administration, quotations, pricing, and reporting, enabling Territory Sales Managers and Internal Sales Representatives to deliver exceptional service and stronger margins.

You will work closely with sales teams to maintain accurate customer data in CRM, support contracts and pricing agreements, and contribute to regional reporting and business

Qualifications

• Experience in a commercial, sales, customer service or administrative environment preferred.
• Strong organisational and data reporting capabilities.
• Excellent communication and stakeholder management skills.

Responsibilities

• Provide administrative support across Aggregates & Asphalt commercial teams.
• Create and maintain customer quotations aligned with pricing and margin guidelines.
• Assist Territory Sales Managers and Internal Sales Representatives with contracts and pricing.
• Prepare customer reviews, sales meetings and business development activities.
• Maintain CRM and other commercial systems with accurate data.
• Monitor quotation conversion rates and regional reports.
• Support onboarding, account setup and cash sales activities.
• Produce regular commercial performance reports and insights.
• Identify process improvements for reporting and visibility.

Skills

Administration

Organisational skills

Attention to detail

Multi-tasking

Data & reporting

Communication

Tools

CRM software

Reporting tools

Job description

Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK. We are committed to building a more sustainable future and recognise that a diverse workforce is vital to our growth and advancement. We aim to promote a culture that values openness, transparency and individual achievement. At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.

Internal sales administrator Be the Commercial Engine Behind Our Sales Success

Are you an organised, detail-oriented professional who enjoys working in a fast-paced commercial environment? Do you thrive on delivering exceptional support, managing multiple priorities, and helping teams achieve their goals? We're looking for a Sales Administrator to join our Aggregates & Asphalt commercial team, providing vital support that enables our Territory Sales Managers (TSMs), Internal Sales Representatives (ISRs), and Commercial Managers to deliver outstanding customer service and commercial performance. This is an excellent opportunity for someone looking to develop their commercial career while playing a key role in driving business growth and operational excellence.

About the Role

As a Sales Administrator, you will be at the heart of our commercial operation, acting as the central coordination point for customer administration, quotations, pricing, reporting, contracts and commercial processes. Working closely with our sales teams, you will ensure customer information is managed accurately and efficiently, commercial systems are maintained, and reporting insights support the delivery of regional sales and margin targets. Your contribution will directly impact customer satisfaction, business performance and the success of our commercial strategy.

Key Responsibilities

• Provide administrative support across the Aggregates and Asphalt commercial teams.
• Produce and maintain customer quotations in line with pricing and margin guidelines.
• Support TSMs and ISRs with customer contracts and pricing agreements.
• Assist Area Commercial Managers in preparing customer reviews, sales meetings and business development activities.
• Maintain accurate customer information within CRM and commercial systems.
• Monitor quotation conversion rates, won/lost business reports and lapsed customer opportunities.
• Ensure customer pricing and sales information remains accurate and up to date.
• Support customer onboarding, account set-up and regional cash sales activities.
• Produce regular commercial performance reports and analysis.
• Identify opportunities to improve processes, reporting and commercial visibility.

What You'll Bring

• Excellent administration and organisational skills.
• Strong attention to detail and a high level of accuracy.
• The ability to manage multiple tasks and priorities effectively.
• Confidence working with data, systems and reporting tools.
• Strong communication and relationship-building skills.
• A proactive and collaborative approach to supporting colleagues and customers.
• Experience within a commercial, sales, customer service or administrative environment (preferred).

What Success Looks Like

• High-quality commercial data and reporting.
• Effective customer account administration.
• Improved commercial processes and efficiency.
• Strong collaboration across the sales and wider business teams.
• Support for territory volume, revenue and contribution margin growth.
• Enhanced customer retention and new business opportunities.
• Accurate forecasting and commercial insight.

Our Commitment

As part of Heidelberg Materials, you'll be expected to uphold our high standards of compliance, integrity and safety, ensuring all activities are carried out in accordance with company policies, procedures and legislative requirements. We are committed to supporting your professional development and providing opportunities to grow your skills and career within our business.

Why Apply?

This is more than an administration role. It's an opportunity to become an integral part of a high-performing commercial team, influencing business success through excellent organisation, commercial awareness and customer focus. If you're looking for a role where your contribution matters and where you can build valuable commercial experience within a leading business, we'd love to hear from you.

We also offer a range of benefits, such as access to our Employee Assistance Program, trained mental health first aiders, discounted private medical benefits and much more, to ensure your wellbeing is prioritized.

We understand that women may face unique challenges in their careers, and we are committed to providing a supportive environment to help you thrive.

Our family-friendly policies, such as enhanced maternity and parental leave, neonatal care, and adoption support, will provide you with the flexibility and support you need to balance your personal and professional commitments.

Heidelberg Materials is also committed to working with and providing reasonable accommodations to individuals with disabilities.