Internal Sales Administrator

Heidelberg Materials; Vale of White Horse; On-site; GBP 24,000 - 32,000; Full time

Job summary

Heidelberg Materials UK (formerly Hanson UK) seeks a Sales Administrator to join the Aggregates & Asphalt commercial team, providing vital support to Territory Sales Managers, ISRs, and Commercial Managers to deliver Customer service and commercial performance.

This role focuses on coordinating customer administration, quotations, pricing, reporting, contracts and commercial processes, ensuring accurate customer data in CRM and delivering insights to support regional targets.

Qualifications

• Excellent administration and organisational skills.
• Strong attention to detail and a high level of accuracy.
• The ability to manage multiple tasks and priorities effectively.
• Confidence working with data, systems and reporting tools.
• Strong communication and relationship-building skills.
• A proactive and collaborative approach to supporting colleagues and customers.

Responsibilities

• Provide administrative support across the Aggregates and Asphalt commercial teams.
• Produce and maintain customer quotations in line with pricing and margin guidelines.
• Support TSMs and ISRs with customer contracts and pricing agreements.
• Assist Area Commercial Managers in preparing customer reviews, sales meetings and business development activities.
• Maintain accurate customer information within CRM and commercial systems.
• Monitor quotation conversion rates, won/lost business reports and lapsed customer opportunities.
• Ensure customer pricing and sales information remains accurate and up to date.
• Produce regular commercial performance reports and analysis.
• Identify opportunities to improve processes, reporting and commercial visibility.

Skills

Administration

Attention to detail

Multitasking

Communication

Data reporting

Tools

CRM systems

Excel/Reporting tools

Job description

Heidelberg Materials UK (formerly Hanson UK) is one of the UK’s largest suppliers of construction materials, employing over 4,000 people and operating around 300 manufacturing sites in the UK.

We are committed to building a more sustainable future and recognise that a diverse workforce is vital to our growth and advancement. We aim to promote a culture that values openness, transparency and individual achievement.

At the centre of our actions lies the responsibility for the environment. As the front runner on the path to carbon neutrality and circular economy in the building materials industry, we are working on sustainable building materials and solutions for the future. We enable new opportunities for our customers through digitalisation.

Internal sales administrator

Be the Commercial Engine Behind Our Sales Success

Are you an organised, detail-oriented professional who enjoys working in a fast-paced commercial environment? Do you thrive on delivering exceptional support, managing multiple priorities, and helping teams achieve their goals?

We’re looking for a Sales Administrator to join our Aggregates & Asphalt commercial team, providing vital support that enables our Territory Sales Managers (TSMs), Internal Sales Representatives (ISRs), and Commercial Managers to deliver outstanding customer service and commercial performance.

This is an excellent opportunity for someone looking to develop their commercial career while playing a key role in driving business growth and operational excellence.

About the Role

As a Sales Administrator, you will be at the heart of our commercial operation, acting as the central coordination point for customer administration, quotations, pricing, reporting, contracts and commercial processes.

Working closely with our sales teams, you will ensure customer information is managed accurately and efficiently, commercial systems are maintained, and reporting insights support the delivery of regional sales and margin targets.

Your contribution will directly impact customer satisfaction, business performance and the success of our commercial strategy.

Key Responsibilities

In this role, you will:

• Provide administrative support across the Aggregates and Asphalt commercial teams.
• Produce and maintain customer quotations in line with pricing and margin guidelines.
• Support TSMs and ISRs with customer contracts and pricing agreements.
• Assist Area Commercial Managers in preparing customer reviews, sales meetings and business development activities.
• Maintain accurate customer information within CRM and commercial systems.
• Monitor quotation conversion rates, won/lost business reports and lapsed customer opportunities.
• Ensure customer pricing and sales information remains accurate and up to date.
• Support customer onboarding, account set-up and regional cash sales activities.
• Produce regular commercial performance reports and analysis.
• Identify opportunities to improve processes, reporting and commercial visibility.

What You’ll Bring

We’re looking for someone who has:

• Excellent administration and organisational skills.
• Strong attention to detail and a high level of accuracy.
• The ability to manage multiple tasks and priorities effectively.
• Confidence working with data, systems and reporting tools.
• Strong communication and relationship-building skills.
• A proactive and collaborative approach to supporting colleagues and customers.
• Experience within a commercial, sales, customer service or administrative environment (preferred).

What Success Looks Like

You will play an important role in delivering:

• High-quality commercial data and reporting.
• Effective customer account administration.
• Improved commercial processes and efficiency.
• Strong collaboration across the sales and wider business teams.
• Support for territory volume, revenue and contribution margin growth.
• Enhanced customer retention and new business opportunities.
• Accurate forecasting and commercial insight.

Our Commitment

As part of Heidelberg Materials, you’ll be expected to uphold our high standards of compliance, integrity and safety, ensuring all activities are carried out in accordance with company policies, procedures and legislative requirements.

We are committed to supporting your professional development and providing opportunities to grow your skills and career within our business.