Sales Operations & Admin Specialist

The Ashcourt Group; North East; On-site; GBP 18,000 - 23,000; Full time

Job summary

The Ashcourt Group is seeking a Sales Administrator to keep the sales process moving smoothly with accurate information and friendly, professional support.

This hands-on role requires attention to detail, clear communication with customers and internal teams, and effective data entry across ERP and office systems.

You’ll work in a busy office handling admin tasks, quotations, orders, and documentation to help projects progress on time.

Qualifications

• Previous administration or sales support experience is desirable.
• Excellent attention to detail and confidence with figures, documents, and records.
• Strong communication skills with customers and colleagues.
• Good IT skills, particularly with office systems and data entry; ERP experience is a bonus.
• A calm, organised approach to managing multiple tasks in a busy environment.
• Professional and friendly attitude reflecting a high standard of customer care.

Responsibilities

• Processing sales-related documentation and maintaining accurate records.
• Handling customer enquiries by phone and email with timely follow-up.
• Managing quotations and orders, checking details and coordinating next steps.
• Updating internal systems with correct information and ensuring data quality.
• Liaising with internal departments to keep schedules and documentation aligned.
• Maintaining document control and ensuring paperwork is easy to retrieve.
• Monitoring outstanding actions and following up to prevent gaps.
• Supporting compliance and quality standards by following established processes.

Skills

Attention to detail

Strong communication

IT skills

ERP experience

Tools

ERP software

Job description

The Ashcourt Group is seeking a Sales Administrator to keep the sales process moving smoothly with accurate information and friendly, professional support.

This hands-on role requires attention to detail, clear communication with customers and internal teams, and effective data entry across ERP and office systems.

You’ll work in a busy office handling admin tasks, quotations, orders, and documentation to help projects progress on time.