Sales Support Administrator

Evolve Personnel; Tipton; On-site; GBP 21,000 - 28,000; Full time

Job summary

Evolve Personnel in Tipton is seeking a highly organised Sales Support Administrator to join a busy, established team. You will support the sales department by processing orders, quotations and invoices, while assisting customers with product details and pricing.

You will liaise with transport and production teams, resolve pricing queries, and maintain strong customer relationships. Attention to detail and effective communication are essential.

Qualifications

• Proven experience in an Internal Sales, Sales Administration or Sales support role.
• Experience checking orders and verifying pricing accuracy.
• Excellent written and verbal communication skills.
• Attention to detail and high level of accuracy.
• Able to prioritise workload in a fast paced environment.
• Strong administration and organisational skills.

Responsibilities

• Process sales orders, quotations, and invoices accurately and promptly.
• Provide customers with stock availability, pricing, product details and delivery estimates.
• Ensure customer orders are fully accurate and processed per procedures.
• Raise and respond to enquiries from customers.
• Liaise with transport and production teams.
• Investigate and resolve pricing queries.
• Order processing and checking orders.
• Understand products and customers, build strong relationships.
• Cross-reference pricing against price lists, quotations and accounts.

Skills

Internal Sales

Sales Administration

Sales Support

Pricing accuracy

Communication skills

Attention to detail

Time management

Job description

We are seeking a highly organised Sales Support Administrator to join a busy and established team. The successful candidate will play a vital role in supporting the sales department by providing administrative support to the sales team, ensuring that customer orders are accurate and also supporting customers with product inquiries, quotations and after sales service.

Duties

• Process sales orders, quotations, and invoices accurately and in a timely manner.
• Providing customers with stock availability, pricing, product details and delivery estimates
• Ensuring that customer orders are fully accurate and processed according to company procedures
• Raise and respond to enquiries
• Liaising with transport, and production teams
• Investigate and resolve pricing queries
• Order processing and Checking Orders
• Understanding products and customers
• Building and maintaining strong customer relationships
• Cross reference customer pricing against price lists, quotations and account pricing to ensure accuracy

Skills

• Proven experience in an Internal Sales, Sales Administration or Sales support role
• Experience checking orders and verifying pricing accuracy
• Excellent written and verbal communication skills
• Attention to detail and high level of accuracy
• Able to prioritise workload in a fast paced environment
• Strong administration and organisational skills