Sales & Office Coordinator — Flexible, Remote/Hybrid

AlexSys Communications Limited; United Kingdom; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Flexible working hours

Remote or hybrid working

Training and development opportunities

Job summary

AlexSys Communications Limited is seeking a Sales Administrator/Office Coordinator to support our busy IT and cybersecurity sales team. The role offers flexible hours with remote or hybrid working, making it ideal for someone returning to work or seeking a better work-life balance.

You will handle customer inquiries, process quotations and orders, maintain the CRM, and coordinate with suppliers and colleagues to ensure a smooth sales process and excellent customer experience.

Qualifications

• Administration or customer service experience required.
• Strong organisational skills and attention to detail.
• Excellent telephone manner and communication skills.
• Proficient in Microsoft Office and online systems.

Responsibilities

• Answer incoming calls and assist customers professionally.
• Manage sales enquiries, quotations, and customer orders.
• Maintain CRM and sales records.
• Coordinate with customers, suppliers, and the team.
• Assist with scheduling content across the company's social media channels (content creation is not required).
• Log support requests.

Skills

Telephone manners

Administration experience

Customer service

Organisational skills

MS Office

CRM systems

Tools

CRM software

Online systems

Job description

AlexSys Communications Limited is seeking a Sales Administrator/Office Coordinator to support our busy IT and cybersecurity sales team. The role offers flexible hours with remote or hybrid working, making it ideal for someone returning to work or seeking a better work-life balance.

You will handle customer inquiries, process quotations and orders, maintain the CRM, and coordinate with suppliers and colleagues to ensure a smooth sales process and excellent customer experience.