Sales Manager

City Plumbing; East Linton; On-site; GBP 32,000 - 54,000; Full time

Benefits offered by this job

Bonus

Discounts & cash back

Life assurance

Flexible working options

Mental Health Support

Induction and development

Job summary

City Plumbing is seeking a results-driven Sales Manager dedicated to providing exceptional value and service to our customers. Your primary focus will be to identify and capitalise on every sales opportunity and lead by example to exceed expectations.

You will build rapport quickly, cultivate trusted relationships, promote an inclusive, high-energy team, mentor sales colleagues, and collaborate with internal teams to ensure orders are fulfilled on time.

Responsibilities

• Assist with developing and implementing strategic sales plans to achieve company sales goals
• Manage customer accounts and build strong relationships with key clients
• Identify new business opportunities and expand customer base
• Collaborate with internal teams to ensure orders are fulfilled in a timely manner
• Analyse market trends and competitor activity to stay ahead of the competition
• Provide excellent customer service and resolve any issues or complaints in a professional manner
• Train and mentor sales team members to improve performance and achieve sales targets

Skills

Tenacity and resilience

Pro-active approach to sales

CRM experience and partnership

Excellent communication

Self confident & self-motivated

Interpreting financial/statisticals

Job description

#GoWithYourFlow

Come and join us as a results driven Sales Manager dedicated to providing exceptional value and service to our customers.

The Role:

Your primary focus will be to identify and capitalise on every sales opportunity, leading by example and inspiring your customers with the perfect solutions for their requirements. You will be an expert at building rapport quickly and creating trusted relationships to ensure that everything we do enables us to deliver on our promises to our customers and consistently exceed expectations. You'll naturally promote and embrace an inclusive, high-energy team environment and champion the core values of City Plumbing.

Key Responsibilities

• Assist with developing and implementing strategic sales plans to achieve company sales goals
• Manage customer accounts and build strong relationships with key clients
• Identify new business opportunities and expand customer base
• Collaborate with internal teams to ensure orders are fulfilled in a timely manner
• Analyse market trends and competitor activity to stay ahead of the competition
• Provide excellent customer service and resolve any issues or complaints in a professional manner
• Train and mentor sales team members to improve performance and achieve sales targets

You:

You will be instrumental in guiding our team towards success, building upon your proven ability to consistently achieve and exceed sales goals. You will draw upon your exceptional leadership, communication, and interpersonal skills to connect with both customers and colleagues. Crucially, you will share a genuine passion for mentoring talent and developing team members, helping everyone on the team reach their full potential.

Skills and competencies

• Tenacity and resilience
• A pro-active approach to sales, with a strong desire and ability to win and grow new business
• Experience of customer relationship management and developing a true partnership approach
• Excellent communication skills
• Self confident and self motivated, with the ability to work on own initiative or as part of a wider team
• Ability to interpret basic financial and statistical information

Don't meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs if they feel they don't have every one of the required skills. All Highbourne Group companies are dedicated to building a diverse, inclusive and authentic workplace. So if you're interested in this role but think that your previous experience doesn't completely match - apply anyway. You could be just the person we're looking for!

Us:

From boilers to bathroom suites, tubing to towel rails and everything in between, City Plumbing has all the products our customers need to complete the job. And we have all you need to build a successful career! We're proud of our reputation for selling quality plumbing and heating products to both trade and retail customers and we're super excited about our future. We put our colleagues at the heart of all we do, giving them all the tools they need to be successful, happy and feel rewarded in their career with us.

Benefits Package and Cultural Environment:

• Bonus
• Discounts, savings and cash back at numerous retailers
• Life assurance
• Extended family policy including maternity, paternity, additional annual leave and more
• Mental Health First Aiders and Employee Assistance Programme, we look out for each other
• Complete induction and a company that lets you grow and encourages development
• Financial education and loans
• Flexible working options
• A business striving to create an environment of inclusion so everyone can be their true self
• And more!

#BelongWithUs

We're passionate about creating an inclusive workplace that celebrates and values diversity. Bring your whole self to work regardless of age, disability, gender identity or reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, *** or sexual orientation. We don't want you to 'fit' our culture, we want you to enrich it.

We are committed to best practices in recruitment and undertake Basic Criminal Record Disclosures for candidates that are offered employment within our branches that undertake deliveries for British Gas. This check will only be undertaken after the acceptance of an offer of employment.