Sales Ledger Administrator - Credit Control

Scott Timber Ltd; Dunfermline; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Discount on BSW products

Employee benefits portal with deals

Cycle to Work Scheme

Learning and career development

Life Assurance

Job summary

BSW Group is seeking a Sales Ledger Administrator to join our Finance team at the Halbeath office. You will support the maintenance of financial records, prepare reports, and assist with day-to-day accounts receivable activities.

Reporting to the Credit Control Manager, you will handle invoices, credits, payments, and customer queries, ensuring accurate records and timely processing. A strong Excel and SAP knowledge base is advantageous.

Qualifications

• Good level of education with English and Maths qualifications.
• Ability to work accurately and to tight deadlines while prioritising a busy workload.
• Strong communication, numeracy, literacy and IT skills; proficient in Microsoft Office and Excel.
• Knowledge of SAP or other ERP systems is desirable.

Responsibilities

• Monitor mailboxes and respond to customer requests with invoices, credit notes, PODs and proforma invoices.
• Log, investigate and resolve customer queries with internal teams.
• Manage customer invoice portal uploads and ensure documentation is submitted on time.
• Maintain accurate customer records and contact information in systems.
• Process period-end invoices and credit notes per procedures.
• Set up and maintain new customer accounts per procedures.
• Support Credit Controllers with debt collection and account management.
• Process and allocate customer payments, ensuring accurate recordings.
• Reconcile customer accounts and resolve discrepancies.

Skills

Communication

Numeracy

Literacy

Excel

Microsoft Office

Education

English and Maths qualifications

Tools

SAP

ERP system

Job description

Halbeath

Monday -Friday, 40 hours/week

The role is Based in our Halbeath Office. As a Sales Ledger Administrator, you will be an integral member of our Finance team reporting directly to our Credit Control Manager. You will be responsible for supporting the finance team with the maintenance of financial records, preparation of reports

Specifically, responsibilities of a Sales Ledger Administrator include:

General Accounts Receivable

• Monitor shared mailboxes and respond to customer requests, including copies of invoices, credit notes, proof of deliveries (PODs), and proforma invoices.
• Log, investigate, and track customer queries through to resolution, liaising with customers and internal departments as required.
• Manage & manage customer invoice portal uploads, ensuring invoices and supporting documentation are submitted accurately and on time.
• Maintain accurate customer account records and contact information within company systems.
• Process period-end invoices and credit notes in line with company procedures.
• Set up and maintain new customer accounts in accordance with company procedures.
• Support Credit Controllers with debt collection activities, customer follow-up, and account management.
• Assist with processing and allocation of customer payments, ensuring transactions are accurately recorded.
• Reconcile customer accounts, identify discrepancies, and support the resolution of outstanding issues.

About you

• A good standard of education, with higher standard or equivalent level qualifications in English and Maths
• The ability to work accurately and to tight deadlines, whilst organising, planning and prioritise a busy workload
• First rate communication, numeracy, literacy and PC/IT skills, including a good working knowledge of Microsoft Office and a high level of competency in Excel.
• A working knowledge of SAP or other ERP system is desirable.

About BSW

BSW Group is the largest timber and forestry business in the UK, with operating divisions spanning the whole supply chain, from tree nurseries and woodland management to sawmilling and pallets.

We market 35 million saplings annually through the country’s leading commercial tree nursery, have planted a billion trees through Tilhill Forestry, supply sustainable timber products to an array of industries as BSW Timber, and manufacture millions of pallets a year as Scott Pallets. We work to keep industry moving and aim to be the most technically advanced timber business in the country.

In return, you can look forward to developing a long-term career with one of the industry’s leading employers. As well as the competitive salary, this position includes other benefits such as:

• Discounted rate on a range of BSW products including Woodfuel Direct.
• Employee benefits portal with access to exclusive deals and discounts on 100s of high street brands, utilities, eating out and more!
• Cycle to Work Scheme.
• Funded learning and career development opportunities.
• Company provided Life Assurance policy.

Closing date for applications: 31st October 2026

The Company’s Job Applicant Privacy Notice is available onwww.bsw.co.uk/careers/terms