Sales & Leasing Administrator

Confidential; Coleshill Heath; In loco; GBP 14.000 - 21.000; Tempo pieno

Descrizione del lavoro

Confidential is seeking a motivated Sales & Leasing Administrator in the Birmingham area. The role blends sales, customer service, account management, and administration with a focus on converting enquiries and supporting the full vehicle leasing process.

You'll manage enquiries, follow up quotations, maintain relationships, and handle leasing documentation while using Jaama Key 2 system for records. Long-term growth within the company is emphasized.

Competenze

• Previous experience in a sales, sales administration, leasing administration, or account management role.
• Experience within vehicle leasing, fleet management, automotive, or related industry is desirable.
• Proven ability to manage customer enquiries and convert opportunities into sales.
• Confident telephone manner with strong relationship-building skills.
• Excellent written and verbal communication skills.

Mansioni

• Manage new and existing customer enquiries and identify suitable vehicle leasing solutions.
• Proactively follow up enquiries and quotations to maximise sales opportunities.
• Build and maintain strong relationships with customers, clients, suppliers, and internal teams.
• Handle inbound and outbound telephone calls confidently and professionally.
• Attend client visits to understand requirements, present leasing options, and identify new business opportunities.
• Prepare and issue vehicle quotations, proposals, and sales documentation.
• Discuss vehicle specifications, leasing options, pricing, and contract terms with customers.
• Negotiate and close sales while maintaining high customer service standards.

Conoscenze

Sales administration

Account management

Customer service

Communication

Telephone manner

Relationship building

Negotiation

Microsoft Office

Strumenti

Outlook

Word

Excel

Teams

Descrizione del lavoro

Sales & Leasing AdministratorLocation: Birmingham B37
Type: Temporary to Permenant
Pay rate: 12.71 per hour
Hours: Monday to Friday 9:00am - 5:00pm
We are looking for a motivated and commercially minded Sales & Leasing Administrator to join our growing team. This role combines sales, customer service, account management, and administration, with a strong focus on converting enquiries, building customer relationships, and supporting the full vehicle leasing process.
This is a long-term opportunity for someone who wants to develop their career, take on more responsibility, and grow within the company.

Key Responsibilities

• - Manage new and existing customer enquiries and identify suitable vehicle leasing solutions.
• - Proactively follow up enquiries and quotations to maximise sales opportunities.
• - Build and maintain strong relationships with customers, clients, suppliers, and internal teams.
• - Handle inbound and outbound telephone calls confidently and professionally.
• - Attend client and customer visits to build relationships, understand their requirements, present leasing solutions, and identify new business opportunities.
• - Respond to customer enquiries via email and telephone in a timely and professional manner.
• - Prepare and issue vehicle quotations, proposals, and sales documentation.
• - Discuss vehicle specifications, leasing options, pricing, and contract terms with customers.
• - Negotiate and close sales while maintaining a high standard of customer service.
• - Maintain regular contact with customers throughout the sales and leasing process.
• - Process leasing documentation accurately and efficiently.
• - Use the Jaama Key 2 system to manage vehicle, customer, order, and contract records.
• - Monitor vehicle orders and delivery progress and provide regular customer updates.
• - Assist with contract administration, renewals, extensions, and vehicle lifecycle management.
• - Identify opportunities for repeat business, renewals, referrals, and additional sales.
• - Work closely with the sales and account management teams to achieve sales targets.
• - Maintain accurate records of customer interactions, quotations, orders, and sales activity.
• - Prepare sales reports and other documentation as required.
• - Ensure all activity complies with company procedures and relevant industry regulations.

Skills & Experience Required

• - Previous experience in a sales, sales administration, leasing administration, or account management role.
• - Experience within the vehicle leasing, fleet management, automotive, or related industry.
• - Proven ability to manage customer enquiries and convert opportunities into sales.
• - Confident telephone manner with strong relationship-building skills.
• - Excellent written and verbal communication skills.
• - Strong commercial awareness and a genuine desire to achieve sales results.
• - Professional email writing and correspondence skills.
• - Proficient in Microsoft Office, including Outlook, Word, Excel, and Teams.
• - Excellent attention to detail and ability to balance sales with administration.
• - Ability to manage multiple enquiries, prioritise workload, and meet deadlines.
• - Knowledge of the vehicle leasing process is highly desirable.

Personal Attributes

• - Sales-driven and commercially focused.
• - Highly organised, reliable, and proactive.
• - Confident, personable, and professional.
• - Customer-focused with a positive attitude.
• - Strong negotiation and problem-solving skills.
• - Self-motivated and able to work independently.
• - A strong team player.
• - Ambitious and keen to develop professionally.
• - Looking for a long-term career opportunity and committed to growing with the company.

This is more than just an administrative position. We are looking for someone who wants to build a career with the company, develop their sales and account management skills, take on greater responsibility, and progress as the business continues to grow.
If you are ambitious, motivated, sales-focused, and looking for a long-term opportunity where you can grow and make a real impact, we want to hear from you.