Sales Administrator

Elite Personnel Ltd; Birmingham; On-site; GBP 27,000 - 29,000; Full time

Benefits offered by this job

On-site parking

Company pension

Tea and coffee provided

Job summary

Elite Personnel Ltd in North Birmingham is recruiting an experienced Sales Administrator to join a fast-paced sales office. You will confidently handle sales orders, customer enquiries and general sales administration, ensuring accuracy and timely responses in a busy environment.

The role requires recent proven experience in sales administration or sales support, superb telephone manner, strong order processing and customer service skills, and good IT proficiency with familiar systems such as

Qualifications

• Recent, proven experience in a similar Sales Administrator or Sales Support position is essential.
• Excellent telephone manner and confidence handling a high volume of calls.
• Strong sales order processing and customer service experience.
• Excellent communication and organisational skills.
• Good attention to detail and the ability to work accurately under pressure.
• Confident IT skills and the ability to work with sales order processing systems.
• Knowledge of Opera or SAP would be advantageous.

Responsibilities

• Handle a high volume of incoming calls and customer enquiries.
• Process sales orders accurately and efficiently.
• Manage customer email enquiries and provide excellent customer service.
• Prepare sales invoices and process credits.
• Maintain and update customer price lists and stock pricing.
• Liaise with warehouse and despatch teams regarding stock availability and delivery schedules.
• Coordinate with couriers.
• Record and maintain accurate internal database records.
• Support the sales team with general administration and daily tasks.

Skills

Customer service

Telephone handling

Sales order processing

Organisational skills

Attention to detail

IT skills

Tools

Opera

SAP

Job description

Elite Personnel are delighted to be recruiting on behalf of our established and successful client based in North Birmingham, who are looking for an experienced Sales Administrator to join their busy and friendly team.

This is a fantastic opportunity for someone who enjoys working in a fast-paced sales office, has excellent customer service skills and can confidently manage sales orders, customer enquiries and general sales administration.

You MUST have recent experience in a similar Sales Administration, Sales Support or Sales Order Processing role to be considered.

Salary & Benefits

Competitive salary of £27,000 – £28,500 per annum

FREE on-site parking

Company pension scheme

FREE tea and coffee

Permanent, full-time position

Friendly, supportive working environment

Opportunity to join an established and successful business

The role

Handling a high volume of incoming telephone calls and customer enquiries.

Processing sales orders accurately and efficiently.

Managing customer email enquiries and providing excellent customer service.

Preparing sales invoices and processing credits.

Maintaining and updating customer price lists and stock pricing.

Liaising with warehouse and despatch teams regarding stock availability and delivery schedules.

Co-ordinating with couriers

Recording and maintaining accurate internal database records.

Supporting the sales team with general administration and daily tasks.

What We’re Looking For:

Recent, proven experience in a similar Sales Administrator or Sales Support position is essential.

Excellent telephone manner and confidence handling a high volume of calls.

Strong sales order processing and customer service experience.

Excellent communication and organisational skills.

Good attention to detail and the ability to work accurately under pressure.

Confident IT skills and experience using sales order processing systems.

Knowledge of Opera or SAP would be advantageous but is not essential.

A positive, flexible attitude and the ability to work well as part of a busy team.

Due to the volume of applications we receive, we are only able to contact candidates who meet our client’s requirements.

If your application is successful, we will contact you within 48 hours of receiving your CV. If you have not heard from us within this time, unfortunately, you have been unsuccessful on this occasion.