Sales & Invoicing Coordinator, Life Sciences

United Kingdom - MESM Ltd; Chorley; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Healthcare coverage

Company bonus

Pension scheme

Flexible working options

Birthday leave

Job summary

Resonant, based in the United Kingdom, is seeking a Sales Administrator to support our sales and account teams by processing orders, invoicing, and handling sales administration activities. You will be a central point of coordination between customers and internal departments to deliver an outstanding customer experience.

The role focuses on accurate order processing, timely invoicing, and effective administrative support to ensure customer requirements are met first time.

Qualifications

• Experience in customer service or sales support roles.
• Strong focus on delivering a positive customer experience.
• Experience processing orders and supporting account management activities.
• Good understanding of invoicing processes (invoices, credit notes, billing).
• Strong Microsoft Office skills (Excel) and data management.
• Excellent organisational and planning abilities with attention to detail.
• Strong verbal and written communication skills.
• Ability to work independently and across departments.
• Ability to manage workload under pressure and changing priorities.

Responsibilities

• Process customer orders accurately using internal systems.
• Manage end-to-end sales administration and respond promptly to requests.
• Generate and process invoices, credit notes, and other sales documents.
• Support account management with administrative tasks to ensure seamless service.
• Monitor and expedite orders and backorders; communicate updates.
• Investigate and resolve customer queries related to orders and invoicing.
• Collaborate with internal departments to resolve issues efficiently.
• Produce reports and maintain accurate customer/order records.

Skills

Customer Service

Sales Support

Sales Administration

Order Processing

Customer Relationship

Excel

Data Management

Communication

Organisational Skills

Tools

ERP Systems

CRM Systems

Order Management

Job description

Resonant, based in the United Kingdom, is seeking a Sales Administrator to support our sales and account teams by processing orders, invoicing, and handling sales administration activities. You will be a central point of coordination between customers and internal departments to deliver an outstanding customer experience.

The role focuses on accurate order processing, timely invoicing, and effective administrative support to ensure customer requirements are met first time.