Sales Executive

The Citation Group; Wilmslow; Hybrid; GBP 17,000 - 28,000; Full time

Benefits offered by this job

Uncapped bonuses

33 days holiday including bank hols +

Health cash plan

Career progression

Job summary

The Citation Group in Wilmslow is seeking an Inside Sales Executive (AST) for a hybrid role (3 days in-office, 2 remote). You will work with existing clients, understand their challenges, and promote a mix of Citation services to support growth.

This consultative, relationship-based sales position focuses on cross-selling and upselling value-driven solutions, with uncapped commissions and a clear path to career progression.

Qualifications

• Proven B2B sales experience with a track record of hitting targets.
• Strong communication and relationship-building skills.
• Confident in handling objections with a consultative approach.
• Resilient, client-focused and target-driven mindset.
• Proficient with CRM and digital sales tools.

Responsibilities

• Engage with existing clients to identify needs and opportunities.
• Cross-sell and upsell Citation services to drive revenue.
• Deliver persuasive pitches and overcome objections.
• Maintain and manage a healthy sales pipeline in CRM.
• Collaborate with internal teams to ensure client success.

Skills

B2B sales

Communication

Relationship-building

Objection handling

CRM proficiency

Tools

CRM

Job description

Inside Sales Executive (AST) - Hybrid | Wilmslow

Salary: Up to £28,000 + Uncapped Commission

Location: Hybrid (3 days in-office, 2 remote)

Join Citation Group, a UK market leader supporting over 110,000 clients across the country. With an ambitious, acquisition-backed expansion strategy, we're on the lookout for a consultative, results-driven Inside Sales Executive to help fuel our next chapter of growth.

Who Are We?

At Citation, we provide expert-led compliance and quality assurance solutions that make businesses better. Our services span HR, Employment Law, Health & Safety, ISO certification, and more helping organisations stay safe, legally compliant, and ready to grow. We don't just tick boxes. We empower businesses to thrive with hands-on support, accredited training, and cutting-edge technology solutions. If you're passionate about making a real impact for real businesses, you'll feel right at home here.

Your Role

You'll work with existing clients, understanding their business challenges and recommending the right mix of Citation services to support their growth. This is a consultative, relationship-based sales role focused on cross-selling and upselling value-driven solutions, not cold calling. Your goal is to deepen client relationships, increase revenue, and help businesses thrive.

Key Responsibilities

• Engage and consult with clients to identify current and emerging needs
• Recommend relevant services through effective cross-selling and upselling
• Deliver persuasive sales pitches and handle objections with confidence
• Manage and maintain a healthy pipeline via CRM systems
• Collaborate across teams to ensure clients receive seamless support

What You Bring

• Proven B2B sales experience with a record of hitting or exceeding targets
• Strong communication and relationship-building skills
• Confidence in objection handling and consultative selling
• A resilient, client-focused, and target-driven mindset
• Proficiency in using CRM and digital tools

Why Join Us?

• Uncapped bonuses - the more you deliver, the more you earn
• 33 days' holiday including bank holidays + birthday off
• Health cash plan, wellbeing resources, and continuous learning
• Supportive, inclusive culture with real career progression

Your Next Step

Starts Here. This is more than a sales role; it's a chance to grow with a trusted brand, drive meaningful client success, and be part of a high-growth journey. If you're motivated, consultative, and passionate about helping businesses thrive, we want to hear from you.