Business Development Executive

Citation Professional Solutions; Manchester; Hybrid; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Hybrid working

Uncapped commission

33 days holiday including birthday

Job summary

Citation is seeking a Business Development Consultant to fuel new business growth. You’ll connect with business leaders, uncover challenges, and present Citation’s solutions that help organisations operate safely, compliantly, and successfully.

Based at Wilmslow office with hybrid work, you’ll drive appointments, manage activity in the CRM, and exceed targets while enjoying a competitive base salary and uncapped commission.

Qualifications

• Proven experience in outbound B2B sales or appointment setting.
• Strong communication, listening, and influencing skills.
• Resilience and self-motivation in a target-driven environment.
• Confidence using CRM systems and digital sales tools.
• Growth mindset and desire to continuously improve.

Responsibilities

• Proactively engaging new prospects through outbound B2B sales
• Taking a consultative approach to understand needs and tailor solutions
• Booking high-quality appointments for field sales teams
• Managing activity and performance through a modern CRM system
• Consistently achieving and exceeding KPIs and targets
• Collaborating with marketing and sales leadership to sharpen messaging

Skills

Outbound B2B sales

Appointment scheduling

Communication

Resilience & motivation

Growth mindset

Tools

CRM systems

Sales enablement tools

Job description

Business Development Consultant – New Business

Hours: Full-time | Permanent

Location: Hybrid – WILMSLOW OFFICE - 4 days a week - FRIDAYS AT HOME!

2026 at Citation: Win. Grow. Repeat.

Join Citation, a UK powerhouse in HR, Health & Safety, Employment Law, and ISO Compliance.

With 30 years of trusted expertise and over 60,000 clients nationwide, Citation is firmly established as a market leader and 2026 marks one of our most exciting growth years yet.

As we continue to scale, we’re looking for driven, consultative sales professionals to help fuel our momentum.

Even better? You’ll be based in our Wilmslow office, which is quickly becoming a standout hub for collaboration, energy, and high performance. The Glasgow team has already made a strong impact, and this is your chance to be part of a site that’s growing fast and building something special.

If you’re ambitious, results-focused, and want to succeed in a business that genuinely is growing Join Citation, a UK powerhouse in HR, Health & Safety, Employment Law, and ISO Compliance.

The Role

As a Business Development Consultant, you’ll be a vital part of our new business growth engine. You’ll connect with business leaders, uncover their challenges, and introduce them to Citation’s solutions that help organisations operate safely, compliantly, and successfully.

What You’ll Be Doing:

• Proactively engaging new prospects through outbound B2B sales
• Taking a consultative approach to understand needs and recommend tailored solutions
• Booking high-quality appointments for our field sales teams
• Managing activity and performance through a modern CRM system
• Consistently achieving and exceeding KPIs and targets
• Collaborating with marketing and sales leadership to sharpen messaging and approach

What You’ll Bring

• Proven experience in outbound B2B sales or appointment setting
• Strong communication, listening, and influencing skills
• Resilience and self-motivation — you thrive in a target-driven environment
• Confidence using CRM systems and digital sales tools
• A growth mindset and desire to continuously improve

What You’ll Get from Us

• £32k base salary + uncapped commission - earn well above your base- TOP PERFORMERS EARNING OVER £70K+
• 33 days’ holiday (including bank holidays) + your birthday off
• Health cash plans, wellbeing support, and employee recognition programmes
• Award-winning sales training and ongoing development
• Regular incentives, team socials, and recognition for your success
• Hybrid working, splitting your time between home and our thriving Wilmslow office
• Fantastic office with pool tables!

Why Now?

Backed by leading investors KKR, Hg Capital, and HarbourVest, and with 15 acquisitions in the last 3 years, Citation is more ambitious than ever. 2026 is all about momentum, and Glasgow is a key part of our future.