Sales Executive

Lighthouse Hotel Management; Luton; On-site; GBP 26,000 - 42,000; Full time

Benefits offered by this job

Employee discounts on accommodation, F

Pension scheme

28 days holiday (including bank hols)

Career development and training

Friendly workplace culture

Job summary

Lighthouse Hotel Management is seeking a Sales Executive to drive group bookings and grow the corporate client base for Courtyard by Marriott - Luton Airport. You will identify opportunities, build relationships with clients, events organisers, and travel partners to secure ongoing business.

Key strengths include excellent communication, strong negotiation, and the ability to manage multiple accounts while coordinating with events and catering teams to deliver outstanding service in a busy hotel

Qualifications

• Proven experience in a sales role within catering & hospitality.
• Focus on group sales and conference/event bookings.
• Excellent communication and interpersonal skills.
• Strong negotiation and closing skills.
• Organised with ability to manage multiple accounts.
• Proficient in Microsoft Office and CRM systems.
• Knowledge of the Luton area advantageous.

Responsibilities

• Proactively identify and secure new group business opportunities, including conferences, events, and corporate bookings.
• Develop and maintain strong relationships with existing clients and key accounts to ensure repeat business.
• Work collaboratively with the events and catering teams to coordinate group requirements and deliver seamless service.
• Prepare detailed proposals, negotiate contracts, and close sales agreements effectively.
• Monitor market trends and competitor activity to identify opportunities for growth.
• Attend networking events and trade shows to represent the hotel and expand the client base.
• Maintain accurate records of sales activity and provide regular reports to management.
• Proven experience in a sales role within the catering & hospitality industry, preferably with a focus on group sales.
• Excellent communication and interpersonal skills with the ability to build rapport quickly.
• Strong negotiation and closing skills.
• Organised and able to manage multiple accounts and priorities efficiently.
• Proficient in Microsoft Office and CRM systems.
• Self-motivated with a positive, friendly attitude and a passion for hospitality.
• Knowledge of the Luton and surrounding areas would be advantageous.

Skills

Sales experience

Negotiation

CRM systems

Communication

Organisation

Relationship building

Microsoft Office

Industry knowledge (hospitality)

Tools

CRM software

MS Office

Job description

At Lighthouse Hotel Management, we pride ourselves on delivering exceptional hospitality experiences. We are delighted to offer an exciting opportunity to join our team at the Courtyard by Marriott - Luton Airport as a Sales Executive. This pivotal role will contribute directly to our continued growth and success by driving sales and developing strong group bookings. As a Sales Executive, you will be at the heart of our sales operations, working closely with corporate clients, event organisers, and travel partners. Your expertise in building relationships and securing group business will help position our hotel as the preferred choice in the Luton area.

Responsibilities

• Proactively identify and secure new group business opportunities, including conferences, events, and corporate bookings.
• Develop and maintain strong relationships with existing clients and key accounts to ensure repeat business.
• Work collaboratively with the events and catering teams to coordinate group requirements and deliver seamless service.
• Prepare detailed proposals, negotiate contracts, and close sales agreements effectively.
• Monitor market trends and competitor activity to identify opportunities for growth.
• Attend networking events and trade shows to represent the hotel and expand the client base.
• Maintain accurate records of sales activity and provide regular reports to management.
• Proven experience in a sales role within the catering & hospitality industry, preferably with a focus on group sales.
• Excellent communication and interpersonal skills with the ability to build rapport quickly.
• Strong negotiation and closing skills.
• Organised and able to manage multiple accounts and priorities efficiently.
• Proficient in Microsoft Office and CRM systems.
• Self-motivated with a positive, friendly attitude and a passion for hospitality.
• Knowledge of the Luton and surrounding areas would be advantageous.

Benefits

• Opportunity to work with a leading hotel brand in a dynamic and supportive environment.
• Career development and training opportunities.
• Employee discounts on accommodation, food and beverage.
• Contributory pension scheme.
• 28 days holiday (including bank holidays) with the option to buy more.
• Friendly and inclusive workplace culture.

Why Join Us?

At Lighthouse Hotel Management, we believe our people are our greatest asset. This role offers the chance to play a vital part in shaping the customer experience at Courtyard by Marriott - Luton Airport while developing your career within a respected and growing hospitality group. If you are enthusiastic, driven, and ready to make an impact, we would love to hear from you. The Lighthouse Hotel Management is an equal opportunity employer and encourages applications from candidates of all backgrounds.