Sales & Events Manager: Drive Bespoke Pub Revenue

The-George-Iv,-Chiswick; Greater London; On-site; GBP 18,000 - 26,000; Full time

Benefits offered by this job

Food & drink discount 25% (increasing)

Tips paid weekly

Discounted hotel stays

My Fuller’s online benefits platform

Healthcare Cash Plan

Full induction and training

Wagestream access

Job summary

Fuller’s is seeking a Sales & Events Manager to drive pre-booked revenue, manage event logistics, and build strong client relationships across our pubs and hotels in London. You will execute pre-booked strategy, deliver revenue targets and identify new event opportunities.

The role requires strong sales, negotiation and operational skills, with responsibilities spanning planning, execution, and post-event reporting.

Qualifications

• Strong customer focus and commercial awareness.
• Excellent organisation and time management skills.
• Understanding of the operational running of the business/events.
• Great communication and people skills.
• Creative approach to problem-solving.
• High attention to detail.
• Ability to meet tight deadlines and work on multiple projects.
• Good negotiation, sales and marketing skills.

Responsibilities

• Effectively execute pre-booked strategy.
• Deliver pre-booked revenue and covers targets.
• Drive additional business via outbound activity.
• Manage Collins, Atreemo & Tonic systems.
• Maintain accurate customer records and provide performance report as required.
• Execute social media platforms and online presence plan (including website & listings).
• Investigate the market and identify key event opportunities to drive more business.
• Boost conversion rate through quick and clear customer communication.
• Create and support delivery of bespoke events across the year.
• Recruit, train and develop sales & events coordinator (where applicable).
• Provide excellent customer service both in person and via email/phone.
• Communicate effectively with teams to ensure the successful delivery of bookings

Skills

Customer focus

Organisation

Operational understanding

Communication

Creativity

Attention to detail

Deadline management

Negotiation & sales

Job description

Fuller’s is seeking a Sales & Events Manager to drive pre-booked revenue, manage event logistics, and build strong client relationships across our pubs and hotels in London. You will execute pre-booked strategy, deliver revenue targets and identify new event opportunities.

The role requires strong sales, negotiation and operational skills, with responsibilities spanning planning, execution, and post-event reporting.