Sales Development Manager South East

Hyundai Motor UK Ltd.; Leatherhead; On-site; GBP 30,000 - 60,000; Full time

Job summary

Join a dynamic Sales Development Team at a leading global automotive manufacturer, where you'll manage retailer performance and drive sales growth. In this role, you'll be responsible for achieving sales targets, enhancing customer service, and ensuring compliance with brand standards. You'll work closely with retailer management to implement effective strategies and lead initiatives that maximize performance and customer satisfaction. This is a unique opportunity to be part of an innovative company that values individual contributions and fosters professional growth in a fast-paced environment. If you're passionate about exceeding expectations and making a significant impact, we invite you to apply.

Benefits

Private Medical Insurance

25 Days Holidays plus Bank Holidays

Group Income Protection

Pension 6% Matched

Flexible Benefits

Access to ECS Car Scheme

Access to Sponsored Events

Qualifications

• Strong commercial acumen with the ability to drive sales results.
• Experience in managing diverse stakeholder relationships effectively.

Responsibilities

• Manage performance of retailers to achieve sales targets for new and used cars.
• Drive lead conversion and oversee stock management for optimal performance.

Skills

Stakeholder Engagement

Sales Performance Management

Financial Acumen

Marketing Strategy Insight

Lead Management

Customer Service Excellence

Education

Bachelor's Degree in Business or related field

Tools

Microsoft Office

HUMK Systems

HMUK V2 Platform

Job description

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Location:

Leatherhead, ENG, GB

Department: Regional Business North

Employment Type: Permanent

At Hyundai, you’ll be working within a fast-paced, challenging environment, where you’ll be encouraged to push boundaries and challenge convention. As a global automotive manufacturer, and one of the fastest growing, you’ll have the opportunity to work within an international business environment, and grow with the Company. We believe that the future of our organisation lies in the passion and capabilities of individual members, and commit to supporting and developing them to their full potential.

If you believe you have the experience and skills for this role, and share our passion for rethinking what's possible, and exceeding customer expectations, we warmly invite you to apply.

Field Based (Covering South East Region)

Competitive Salary, Private Medical Insurance, 25 Days Holidays plus Bank holidays with option to buy/sell, Group Income Protection, Pension 6% Matched, Great Flexible Benefits including Dental, Access to ECS Car Scheme and access to Hyundai Sponsored events!

Job Purpose

We are seeking a dynamic individual to join our Sales Development Team, reporting into the regional sales operations manager. In this role, you will be responsible for managing the performance of approximately 20 retailers in a designated geographic area, ensuring the achievement of sales targets for new and used cars. You will drive lead conversion, oversee stock management, and ensure financial and marketing goals are met. Additionally, you will work closely with retailer management to align strategies, enhance customer service, and ensure compliance with brand standards.

Key Responsibilities

• Responsible for ensuring the Areas annual new car and used car targets are successfully agreed with retailers and creating plans to recover any shortfall to ensure delivery of business plan volumes. Ensuring those targets are met or exceeded on a monthly and quarterly basis using accurate forecasting to track performance to deliver required volumes, mix and Co2 results.
• Responsible for establishing effective lead management processes in every retailer.
  • Utilise HUMK systems to drive lead conversions and perform deep dive reviews of active leads with recommendations on how to improve performance, identifying required levels to achieve targets.
• Utilising HMUK V2 platform to achieve brand market share targets in the retailer sales channels: Private, Affinity, Motability and Contract Hire and Leasing and ensuring that the retailers comply with the demonstrator and service loan car fleet requirements.
• Responsible for ensuring the Area meets the targets for finance penetration and finance renewals.
• Management of retailer orders need to ensure they are correctly coded in line with the defined order types.
• Responsible for the stock management, planning, stock holding and age of units to align to local markets, HMUK growth strategy and marketing campaigns to maximise stock turn and minimise over age.
• Responsible for ensuring retailers have adequate sales capacity in new and used car sales executives and sales management to achieve the new and used car targets.
• Responsible for working closely with retailer management, to ensure that their short, medium and long term plans and performance are aligned and integrated with HMUK strategy.
• Responsible for ensuring retailers invest in sufficient marketing activity, by media and model to generate sufficient leads and enquiries through each of the retailer sales channels: Private, Affinity, Motability, and Contract Hire and Leasing.
• Utilise the HMUK Balanced Scorecard to review and develop plans to improve dealer rankings across all pillars sales related pillars working with Colleagues from Hyundai Capital, Marketing, Supply Aftersales and Network Development to ensure a cohesive and consistent aligned approach.
• Retailer learning & continual development - ensuring that retailers have adequate sales training, competence and skills developed through attendance on the Hyundai Training Academy courses.
• Responsible for ensuring retailer compliance to brand franchise standards and quality defined by the Dealer Agreement.
• Responsible for ensuring that all retailers have a committed focus to deliver excellent customer service in line with HMUK’s standards, identifying where retailer processes can be refined and adapted in the pursuit of the highest levels of customer satisfaction.
• Administrative Management - All meetings with retailers must have a pre-defined agenda provided to the retailer management in advance of the meeting. A visit report of all agreed action points needs to be sent to the retailers and kept for future record using the H-rep platform.

Personal Specification

• Ability to effectively engage and communicate with a diverse range of stakeholders within the retailer businesses and HMUK.
• A thorough understanding of the core processes necessary to deliver sales results from the retailers within the Area.
• Strong commercial and financial acumen.
• Ability to understand the retailers’ composite financial data and the relationship to their daily/weekly operating controls. Able to align HMUK’s objectives to the retailers’ profitability.
• Understanding of retailer marketing strategies, sufficient to provide valuable input and insight at a retailer operational level to leverage national campaigns and activities.
• Ability to identify commercial opportunities in the local and national market place.
• Strong financial and business acumen, commensurate with the evolving demands of the role.
• Ability to review all levels of a dealer sales department to identify opportunities and lead the retail centre management to construct a concise plan of action to realise additional business.
• Proficient understanding of Microsoft Office packages.

Become part of a Global Company with a history of success and ambitious plans for the future. Please apply by creating your Candidate Profile and attaching your application documents in English.