Sales & Customer Support Admin (Part Time)

Omega Resource Group; Witney; On-site; GBP 14,000 - 21,000; Part time

Benefits offered by this job

23 Days holiday

Private medical care options

Competitive pension scheme

Career development opportunities

Job summary

Omega Resource Group is seeking a part-time Sales & Customer Support Admin to join our manufacturing client in Witney, Oxfordshire. The role covers sales support, customer service, and general admin, with the aim of supporting on-time delivery and customer satisfaction.

The ideal candidate will have experience in a fast-paced admin environment, strong customer service skills, and familiarity with ERP systems (SAGE 200 or similar) and CRM tools.

Qualifications

• Previous admin experience in a fast-paced environment.
• Strong customer service background.
• Experience with ERP software (SAGE 200 or similar) is desirable.

Responsibilities

• Respond to telephone and email enquiries.
• Maintain product descriptions, pricing and technical information.
• Maintain customer records within the CRM system.
• Build relationships with existing and new customers.

Skills

Customer service

Admin experience

Sales support

Tools

SAGE 200

CRM software

Job description

Position: Sales & Customer Support Admin (Part Time)
Location: Witney, Oxfordshire
Job Type: Permanent / Onsite / (20-24 hours per week)

My client, a specialist manufacturing business are on the look out for a Part Time Sales & Customer Support Admin to join the team!

Role and Responsibilities – Sales & Customer Support Admin (Part Time)

This role is varied between sales support, customer service, general admin and office duties. This person will make sure all queries are responded to professionally and within the on time delivery schedule.

Other responsibilities include:

• Respond to telephone and email enquiries.
• Maintain product descriptions, pricing and technical information
• Maintain customer records within the CRM system
• Build relationships with existing and new customers.

Experience or Qualifications – Sales & Customer Support Admin (Part Time)

• Previous experience in a similar admin role (ideally within a fast paced environment)
• Strong customer service background
• Experience using SAGE 200 or similar ERP software (desirable)
• Understanding of scientific or engineering products

Benefits – Sales & Customer Support Admin (Part Time)

• 23 Days holiday (rising to 28 with length of service) + Bank Holidays
• Private Medical Care Options
• Competitive Pension Scheme
• Career Development Opportunities within a tight knit culture

Candidates who currently are a Part Time Admin, Customer Support Admin or a Sales Administrator may be suitable for this position.