Sales Administrator

Glen Callum Associates Ltd; Witney; On-site; GBP 29,000 - 35,000; Full time

Benefits offered by this job

Career development

Early finish on Fridays

Ongoing training

Generous holiday entitlement

Job summary

Glen Callum Associates Ltd in Witney, Oxfordshire, is seeking a proactive Sales Administrator to support customer service, sales administration, and commercial activities across established brands. The role is office-based with SAP order processing, CRM data maintenance, and marketing support.

We offer 29,000–35,000 GBP annually, genuine career development opportunities, ongoing training, and an early finish every Friday in a friendly team environment.

Qualifications

• Experience in a Sales Administrator, Sales Support, Customer Service, Commercial Administration or Business Support role.
• Strong organisational skills and excellent attention to detail.
• Confident communication with customers in a professional manner.
• Good Microsoft Office skills, including Excel and Word.
• Ability to prioritise and manage multiple tasks effectively.

Responsibilities

• Sales Administration: Processing customer orders and updating information within SAP and online ordering systems; managing backorders and preparing pick lists.
• Customer Service & Support: First point of contact for customer enquiries; handling requests promptly; processing returns and aftersales activities.
• Systems & Business Support: Maintaining accurate customer information; supporting SAP, CRM and website data maintenance; uploading pricing information.
• Marketing & Commercial Support: Assisting with customer communications and campaigns; supporting events and visits; contributing to business improvement projects.

Skills

Organised

Attention to detail

Professional communication

Team-focused

Multitasking

Tools

Excel

Word

SAP

CRM

Job description

Sales Administrator

29,000 - 35,000 + Career Development + Early Friday Finish

Witney, Oxfordshire Office Based

Are you an organised and proactive administrator looking for a varied role with genuine career development opportunities?

We're recruiting a Sales Administrator to join a successful and growing manufacturer of automotive components and classic car parts. Working within a friendly and supportive team, you'll play a key role in supporting customer service, sales administration and wider commercial activities across a portfolio of well‑established brands.

This is an excellent opportunity for someone with previous administration, sales support or customer service experience who enjoys a fast‑paced environment and wants to develop their career within a successful business.

The Role

As a Sales Administrator, you'll support the day‑to‑day running of the commercial function, ensuring customers receive an excellent experience while helping the wider team deliver efficient sales and operational processes.

Key responsibilities include:

Sales Administration

• Processing customer orders and updating information within SAP and online ordering systems.
• Managing customer backorders and proactively chasing outstanding orders.
• Producing warehouse pick lists to support daily dispatch activities.
• Supporting online order fulfilment and coordinating deliveries.

Customer Service & Support

• Acting as the first point of contact for customer enquiries, providing professional telephone and email support.
• Ensuring customer requests are handled promptly and professionally.
• Processing returns and supporting aftersales activities.

Systems & Business Support

• Maintaining accurate customer information across business systems.
• Supporting SAP, CRM and website data maintenance.
• Uploading pricing information and managing system updates.
• Liaising with external software and IT providers when required.

Marketing & Commercial Support

• Assisting with customer communications and marketing campaigns.
• Supporting promotional activities, events and customer visits.
• Providing wider commercial support and contributing to business improvement projects.

About You

We're looking for someone who is organised, professional and enjoys working with both customers and colleagues.

You'll ideally have:

• Experience in a Sales Administrator, Sales Support, Customer Service, Commercial Administration or Business Support role.
• Strong organisational skills and excellent attention to detail.
• Confident communication skills with a professional approach.
• Good Microsoft Office skills, including Excel and Word.
• The ability to prioritise and manage multiple tasks effectively.
• A positive, flexible and team‑focused attitude.

Experience of SAP or a similar ERP system would be beneficial but is not essential, as full training will be provided.

You don't need automotive experience to be successful in this role. We're looking for somebody with the right attitude, strong organisational skills and a genuine desire to learn.

What's on Offer?

• Salary of 29,000 - 35,000, depending on experience.
• Genuine career development opportunities.
• Ongoing training and support.
• A varied and interesting role with plenty of scope to grow.
• Friendly and supportive team environment.
• Early finish every Friday.
• Generous holiday entitlement.
• Opportunity to join a successful and expanding business.

Sales Administrator - Job Ref 4385KBA

Glen Callum Associates specialises in automotive recruitment, leveraging extensive industry expertise and a global network to connect exceptional talent with leading organisations worldwide.

Glen Callum Associates is committed to creating diverse and inclusive workplaces. We welcome applications from all qualified candidates regardless of gender, age, ethnicity, disability, sexual orientation, or background. We believe that a variety of perspectives makes a team stronger and a workplace better. If you need any adjustments during the recruitment process, please let us know - we're here to support you.