Sales & Customer Service Support Administrator (P/Time)

Gill Cooke Personnel Ltd T/A The Recruitment Group; Witney; On-site; GBP 14,000 - 17,000; Part time

Benefits offered by this job

Flexible hours

Varied role with responsibility

Supportive environment

Job summary

Gill Cooke Personnel Ltd T/A The Recruitment Group in Witney is seeking a motivated, organised, customer‑focussed individual for a part‑time role combining sales support, customer service and e‑commerce administration.

You will respond to enquiries, process quotes, manage orders using Sage 200, and keep CRM records up to date while assisting with website updates and stock liaison. Flexible hours suit the right candidate in a growing business environment.

Qualifications

• Excellent telephone and email communication skills.
• Strong customer service and administration skills.
• Confident using Microsoft Office.
• Highly organised with the ability to manage multiple priorities.
• Professional, proactive and detail‑focused.

Responsibilities

• Respond to customer enquiries by phone and email.
• Prepare quotations and process orders using Sage 200.
• Build strong relationships with new and existing customers.
• Provide order updates and resolve customer queries.
• Liaise with the materials team regarding stock availability.
• Maintain accurate CRM records.
• Add and update products, pricing and information on the website.
• Monitor website enquiries and online orders.

Skills

Communication

Customer service

Administration

Microsoft Office

Organisation

Tools

Sage 200

Job description

Part‑time | Flexible hours | We're looking for a motivated, organised and customer‑focused individual to join a growing business. This is a varied, customer‑facing role combining sales support, customer service and e‑commerce administration, with flexible part‑time hours to suit the right candidate.

The role

• Respond to customer enquiries by phone and email.
• Prepare quotations and process orders using Sage 200.
• Build strong relationships with new and existing customers.
• Provide order updates and resolve customer queries.
• Liaise with the materials team regarding stock availability.
• Maintain accurate CRM records.
• Add and update products, pricing and information on the website.
• Monitor website enquiries and online orders.

About you

Essential:

• Excellent telephone and email communication skills.
• Strong customer service and administration skills.
• Confident using Microsoft Office.
• Highly organised with the ability to manage multiple priorities.
• Professional, proactive and detail‑focused.

Desirable:

• Sales administration experience.
• Sage 200 or similar ERP experience.
• E‑commerce website experience.

What’s on offer?

• Part‑time, flexible working hours.
• A varied role with plenty of responsibility.
• The opportunity to join a growing business.
• A supportive environment where your contribution will make a real difference.

If you're organised, personable and enjoy keeping customers happy while getting things done, we'd love to hear from you.

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