Internal Sales Coordinator

Yolk Recruitment; Cardiff; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Annual bonus up to 10%

Contributory pension

Free parking

Career development

Job summary

Yolk Recruitment are supporting a leading manufacturing organisation with the recruitment of an Internal Sales Coordinator to join their commercial team in Cardiff.

You will manage incoming project enquiries, qualify opportunities for the sales team and support the commercial team to maximise conversions. The role involves speaking with architects, contractors and business owners, maintaining CRM records and collaborating with cross-functional teams to deliver effective solutions.

Qualifications

• Previous experience in Sales Support, Account Management or Project Coordination.
• Confident communication skills with an excellent telephone manner.
• Strong relationship-building skills and the ability to engage with customers at all levels.
• Excellent organisational skills with the ability to manage multiple projects simultaneously.
• Experience working within manufacturing, engineering or construction environments is advantageous.

Responsibilities

• Managing incoming project enquiries and qualifying opportunities for the sales team.
• Building strong relationships with new and existing customers via telephone and email.
• Researching and managing live construction projects to progress opportunities in the sales pipeline.
• Maintaining accurate project information, forecasts and CRM records.
• Supporting the commercial team to achieve sales targets through pipeline management.

Skills

Sales coordination

CRM

Account management

Project coordination

Customer service

Tools

CRM software

Microsoft Office

Job description

Internal Sales Coordinator

Cardiff

Salary: up to £29,200 + Annual Bonus + Excellent Benefits

Yolk Recruitment are supporting a leading manufacturing organisation with the recruitment of a Sales Project Coordinator to join their commercial team.

This is an exciting opportunity for someone who enjoys building relationships, speaking with customers and managing projects from enquiry through to qualification. Working closely with decision makers, you'll play a key role in qualifying new project opportunities before handing them over to the internal sales team.

If you've worked within internal sales, account management, customer service or sales support, this could be an excellent opportunity to develop your career.

This is what you'll be doing

As Internal Sales Coordinator, you'll be responsible for managing incoming project enquiries, qualifying opportunities ready to send onto the sales team, and supporting the commercial team to maximise project conversions.

• Speaking with architects, contractors, developers and business owners to understand project requirements, budgets and timescales.
• Qualifying inbound enquiries to determine commercial viability before passing opportunities to the internal sales team.
• Building strong relationships with new and existing customers through regular telephone and email communication.
• Researching and managing live construction projects, ensuring opportunities are progressed through the sales pipeline.
• Maintaining accurate project information, forecasts and customer records within the CRM system.
• Following up quotations and enquiries to maintain customer engagement and maximise conversion opportunities.
• Working closely with Technical, Sales, Customer Service and Marketing teams to ensure customers receive the most appropriate solutions.
• Developing a strong understanding of the company's product range and, over time, interpreting technical drawings and specifications to support project qualification.
• Supporting the commercial team in achieving sales targets through effective pipeline management and customer engagement.

The experience you'll bring

Previous experience within Sales Support, Account Management or Project Coordination.

Confident communication skills with an excellent telephone manner.

Strong relationship-building skills and the ability to engage with customers at all levels.

Excellent organisational skills with the ability to manage multiple projects simultaneously.

Experience working within a manufacturing, engineering or construction environment would be highly advantageous.

A commercial mindset with the confidence to ask questions and qualify customer requirements.

Strong IT skills, including Microsoft Office and CRM systems.

An interest in technical products, with the ability to learn drawings, specifications and construction products over time.

And this is what you'll get in return

• Salary of up to £29,200
• Up to 10% yearly annual bonus
• Monday to Friday working hours with flexibility on start time (i.e. 8am - 4pm/ 8.30am - 4.30pm etc.)
• 24 days annual leave plus 8 bank holidays (Christmas Shutdown every year)
• Contributory Pension
• Company events throughout the year
• Supportive environment, excellent training and career development
• Opportunity to progress within a growing commercial team
• Free parking

Please note: Due to high application volumes, we can't respond to every applicant. If you haven't heard from us within 7 days, unfortunately you've not been successful on this occasion. Please check our website for other opportunities