Sales Coordinator

Hampshire Flag Company; Waterlooville; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Sales Coordinator who thrives on engaging with customers and driving sales. In this exciting role, you will be the friendly voice of the company, helping clients find the perfect flags and banners while managing accounts and processing orders. You will represent the brand at trade shows, ensuring a high level of customer satisfaction. This is a fantastic opportunity to join a dynamic team in a growing company that values creativity and collaboration. If you're passionate about sales and customer service, this role is perfect for you.

Qualifications

• Proven track record in sales, preferably in a related industry.
• Excellent verbal and written communication skills for effective customer interaction.

Responsibilities

• Answer incoming calls to sell products and services.
• Manage accounts to build relationships and increase orders.
• Process customer requests and maintain communication throughout the order process.

Skills

Sales Experience

Communication Skills

Interpersonal Skills

Problem-Solving Skills

Organisational Skills

Product Knowledge

Computer Literacy

Tools

CRM Software

Microsoft Office Suite

Job description

5 days ago Be among the first 25 applicants

Started in a garage back in 1981, Hampshire Flag Company has grown into something pretty special. We've gone from hand-stitching flags to running an 11,500 sq ft workshop with 40 talented people creating flags and banners that fly all over the world.

We make everything from national flags to custom banners for all sorts of clients - from the Olympics team and Ministry of Defence to festivals like Victorious and brands like Peroni. When people need flags they can be proud of, they come to us.

The Job

We need someone with sales experience who genuinely enjoys talking to people. You'll be the friendly voice of Hampshire Flag, helping customers find exactly what they need while keeping our sales growing.

Responsibilities:

• Answer incoming telephone calls from our customers with a view to selling them our products and services.
• Account Management – Making regular contact with agreed accounts in order to build and maintain relationships, increase current order levels and introduce new product ranges and services.
• Dealing with online enquiries via a web chat system
• To make outbound calls to prospective clients on a regular basis based on companies' agreed industry vertical sector targets.
• Part of a team achieving agreed team sales targets
• Efficiently process customer requests, including generating quotes, preparing proformas, managing orders, and resolving product-related queries.
• Maintain consistent communication with clients throughout the entire order process, from placement to dispatch.
• Represent the Hampshire Flag brand as a brand ambassador at trade shows and fairs as required.
• Provide a high level of accuracy with all internal paperwork.
• Assist with general office administration duties.
• Liaise with Suppliers, negotiate the best prices, minimum order quantities, and lead times, and issue Purchase Orders where applicable.
• Maintain a high standard of product knowledge at all times and stay current with the latest information.
• Communicate with other departments within the company to ensure a smooth order process for the client.

Qualifications:

• Previous Sales Experience: Proven track record in sales, preferably in a related industry.
• Communication Skills: Excellent verbal and written communication skills for effective customer interaction and internal collaboration.
• Interpersonal Skills: Ability to build rapport and maintain strong relationships with clients and colleagues.
• Problem-Solving Skills: Ability to identify and resolve customer issues and find solutions to sales challenges.
• Organisational Skills:Effective time management and prioritisation to handle multiple tasks and deadlines.
• Product Knowledge: A keen interest in learning and staying up-to-date with the company's product offerings.
• Computer Literacy: Proficiency in using CRM software, Microsoft Office Suite, and other relevant tools.

Salary and Benefits

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Printing Services

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