Sales Coordinator

SCG; Maidenhead; On-site; GBP 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a motivated Sales Coordinator to join their dynamic team. This role is pivotal in managing customer orders and ensuring seamless communication between the Sales team and clients. The ideal candidate will have a strong background in the Food Manufacturing industry, excellent customer service skills, and hands-on experience with SAP systems. You will play a crucial role in maintaining customer satisfaction by efficiently processing orders and addressing inquiries. If you're looking to make a significant impact in a collaborative environment, this opportunity is perfect for you.

Qualifications

• 2-3 years experience as a Sales Coordinator in the Food Manufacturing industry.
• Hands-on experience with SAP or related ERP systems.

Responsibilities

• Coordinate customer orders and ensure efficient processing.
• Assist Sales team with order updates and customer inquiries.
• Liaise with Supply Chain and Logistics teams.

Skills

Customer Service

Communication Skills

Organizational Skills

Problem-Solving Skills

Education

University Degree in Business or Marketing

Tools

SAP

ERP Systems

Job description

Position: Sales Coordinator.

Education: University or College Degree required from an accredited institution.

Experience as Sales Coordinator:

• 2-3 Years.
• Experience in Food Manufacturing Industry is MUST.

Toronto-based food manufacturing company is looking for a Sales Coordinator who will be the key representative of the Company and an integral part of the order intake and shipping of orders. The Sales Coordinator is responsible for ensuring customer orders are input and processed efficiently. While providing excellent customer service, Sales Coordinator will be required to assist the Sales team in communicating order updates to the customers.

Some Responsibilities Include:

• Work with Sales Operations Manager to meet any customer requests/sales administrative duties including but not limited to customer account setup, providing order status updates, and dealing with all incoming emails and calls.
• Investigate and resolve customer inquiries, related to the delivery of goods.
• Request samples with Quality Assurance and ensure couriers or company transport is organized, based on customer requests.
• Liaison with Supply Chain and Logistics team.
• Assist Marketing and Sales in implementing and monitoring approved programs.
• Maintain customer database, binder updates (pricing), folder updates for new account maintenance.
• Support existing and new customer contracts, tenders, listing forms (completing documents).

Main requirements for this position:

• University degree or college diploma from accredited institutions, preferably majoring in Business or Marketing.
• Must have hands-on experience in SAP or related ERP systems.
• Must have at least 2-3 years working experience as a sales and marketing assistant or related roles in the Food Manufacturing industry.
• Must possess good customer service, communication, and teamwork.
• Must have good organizational and problem-solving skills.

Note: The duties for this position are not limited to the above; they may change from time to time based on the changes of the business needs. Employees may be required to perform other duties as required or requested to meet the ongoing needs of the organization.