SOP Sales Coordinator

SAS International; Reading; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player seeks a Sales Coordinator to join their dynamic team. This role involves processing customer orders, ensuring exceptional service, and maintaining positive relationships with clients. The company values creativity and collaboration, fostering an inclusive culture where every employee can thrive. With a commitment to innovation and excellence, this position offers a fulfilling career path for individuals passionate about customer care and sales. If you have a knack for problem-solving and a desire to make a difference, this opportunity is perfect for you.

Qualifications

• Experience in customer service or account management roles is essential.
• Prior experience in order-processing is important.

Responsibilities

• Process customer orders accurately and in line with internal protocols.
• Liaise with internal stakeholders to ensure customer orders are fulfilled.
• Handle customer complaints professionally and sensitively.

Skills

Customer Service

Account Management

Order Processing

Communication Skills

Education

High School Diploma

Bachelor's Degree

Job description

Direct message the job poster from SAS International

SAS International are a world leader in the design and manufacture of metal ceilings, operating in the UK, EU, USA, MENA, and Australia. More than 800 committed and highly motivated employees in 6 countries contribute to SAS Internationals global success.

With over 50 years of progressive innovation, design and manufacturing excellence; we have diversified into associated disciplines such as partitioning systems and doors, energy efficient cooling and heating, room comfort solutions and internal architectural metalwork finishes.

Offering a diverse and inclusive culture, SAS are committed to offering employees a fulfilling career suited to their skills and ambitions. We encourage applicants from all backgrounds to apply.

Our company values are intrinsic to all we do at SAS – the 5 C’s. We are customer focused, obsessed with exceeding expectations. We are creative and value ‘outside of the box thinking’ to generate creative and innovative solutions. We are collaborative, fostering a culture of openness and respect. We are caring, we demonstrate the upmost care and respect for those around us, not only for our people, but also our social and environmental impact. We are committed to the collective goals of our business and driven to achieve these together.

The Role:

The Sales Coordinator will be responsible for processing customer orders, liaising with internal departments within our HQ and SAS factories - providing exceptional customer service, building and maintaining positive customer relations.

The Person:

The successful candidate will be skilled in customer service, with demonstrable experience in customer care or account management roles. Experience within construction or manufacturing is highly beneficial.

Prior experience in order-processing is important, with the ability to manage complex orders independently.

Responsibilities:

• Process customer orders of varying complexities, accurately and in line with internal protocols.
• Liaise with internal stakeholders to ensure customer orders are fulfilled.
• Organise handover meeting with Technical and Estimating teams to maximise sales and address technical needs.
• Expertly handle customer complaints in a professional and sensitive manner – liaising with internal stakeholder to resolve issues promptly.
• Review daily & weekly reports for sales orders processed.
• Build and maintain sound technical knowledge of the SAS product range.

Application:

If you feel like you’d be a great fit for the role, please apply online with your CV. The team will review your application and will reach out in due course.

We look forward to hearing from you soon!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Architectural and Structural Metal Manufacturing

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