Sales Consultant - Manchester

Vistry Group; Warrington; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading homebuilder in the UK is looking for a Sales Consultant to manage the marketing suite and handle customer interactions. You'll be responsible for driving sales, negotiating outcomes, and ensuring a smooth customer journey. The ideal candidate should have strong sales skills, a customer-centric approach, and a valid driving licence. This role requires weekend work and offers a competitive salary with additional benefits.

Benefits

Competitive basic salary

Annual bonus

Mileage allowance

Up to 33 days annual leave

Private healthcare

Enhanced maternity and paternity leave

Contributory pension scheme

Life assurance

Employee rewards portal

Qualifications

• Experience in a customer-facing role delivering under pressure.
• Proven track record of achieving sales targets.
• Ability to handle complaints and difficult situations.
• Interest in property and housing market.

Responsibilities

• Ensure smooth running of the marketing suite.
• Assist the Sales Manager as required.
• Create and deliver informative sales pitches.
• Proactively manage the sales process and customer journey.

Skills

Customer service

Sales negotiation

Lead generation

Microsoft Office

Communication

Planning and organization

Ability to handle complaints

Driving licence

Job description

Manchester Job Type: Full time

In a Nutshell ... We have a great opportunity for a Sales Consultant to join our team within Vistry Manchester & Cheshire East, covering sites across Manchester, with your reporting office being based in Warrington. As our Sales Consultant, you will be the lead sales consultant on the development. You should carry out all aspects of the day to day running of the marketing suite in accordance with the customer journey, taking ownership for the sales process with customers, maintaining necessary records and documentation during all stages of the sales progress. We value in-person collaboration and team culture, but we're also committed to supporting flexible working where possible. We encourage you to raise any specific requirements during the interview process so we can explore how this could be accommodated. This role will involve an element of weekend working.

What’s in it for you

• Competitive basic salary and annual bonus
• Mileage Allowance
• Up to 33 days annual leave plus bank holidays
• Private Healthcare
• Enhanced maternity, paternity and adoption leave
• Competitive contributory pension scheme
• Life assurance - 4 x your annual salary
• Share incentive schemes
• Employee rewards portal with many more benefits…

In return, what we would like from you

• Behave in line with our company values - Integrity, Caring and Quality
• Experience working in a customer facing role delivering under pressure
• Experience in generating leads and sales through telephone-based business development
• Proven track record of achieving sales targets
• Proven track record of exceptional sales
• Excellent IT skills with demonstrable knowledge of Microsoft Office tools
• Comfortable using multi-channel forms of communication
• Ability to handle complaints and difficult situations
• Strong negotiation and sales skills
• Proven track record of successfully completing the sales process with customers in the housebuilding industry
• An interest in property and the housing market
• Good planning and organisational skills
• Excellent communication skills
• The ability to work under pressure and meet sales targets
• Willing to travel to all sales sites, including regional offices
• Willing to work weekends
• Willing to travel to all marketing suites, including regional office, within the division as required
• Full driving licence and access to a suitable vehicle

More about the Sales Consultant role

• Ensure smooth running of the marketing suite
• Assist the Sales Manager as required
• Proactively seek out prospective sales and follow up all enquiries with telephone communication and marketing literature to optimise the business opportunity for sales on your designated development
• Create and deliver informative and clear sales pitches and tours of the show home and development
• Negotiate with customers to ensure the best sales outcome for the business
• Utilise all technology available to ensure innovation in generating sales in differing environmental and economic conditions
• Effective management of appointments with pre-booked customers ensuring that these are arranged at suitable times and are undertaken effectively
• Have a detailed knowledge of all Countryside Homes and the build progress on your development to ensure each customer is given every opportunity to purchase a new home
• Have detailed knowledge of all plots available and upcoming within the development
• Proactively manage and follow the sales process and customer journey as per the Vistry process and procedures
• Implement the Company’s continuous drive to deliver excellent customer service by advocating the customer journey and consistently exceeding customer expectations
• Proactively work as a member of the sales team and demonstrate effective team working skills
• Evaluate each sale as to how it can be achieved more effectively, efficiently, and profitably for the Company
• Ensure every customer contact is recorded on the relevant CRM system and in line with GDPR
• Deal with all customers in a polite, friendly, and efficient manner
• Ensure that customers are kept fully and regularly informed of the progress of their purchase
• Respond to all cancellations making every effort to ‘save’ and if necessary, renegotiate the reservation
• Have detailed knowledge of all relevant purchase assistance schemes and alternative developments
• Ensure competitor analysis is undertaken as determined by the Sales Manager
• Carry out daily tasks required for your development
• Take responsibility for all company property and equipment across each site within the specified sales hub

Finally, let’s tell you a bit more about us

We’re Vistry Group, the UK’s leading provider of affordable mixed‑tenure homes. Our core values of integrity, caring, and quality shape all we do; our partnership‑led approach helps us build sustainable communities where they’re needed most. We’re proud that our culture treats everyone fairly and respectfully, with diversity and inclusion a top priority and reasonable adjustments provided during the application process. Join us in making Vistry. #LI-KM1