Sales Co-ordinator

Pasquill; Bodmin; On-site; GBP 18,000 - 23,000; Full time

Job summary

Pasquill is looking for a Sales Co-ordinator to join our team on site in Bodmin. Apprenticeships for this vacancy are considered, including a Business Administration Level 3 Apprenticeship that you will undertake with support from the Design Office Manager.

The role focuses on delivering excellent customer service, managing enquiries, quotes, and opportunities, and building strong relationships with customers to improve conversion and satisfaction.

Qualifications

• Strong communication skills, both verbal and written.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to work to KPIs and performance targets.
• Strong organisational and time management skills.
• Problem-solving skills with the ability to resolve customer issues effectively.
• Proficient in Microsoft Office and ability to work with CRM/business systems.
• Ability to work independently and collaboratively.
• Results-driven with a strong customer-focused mindset.

Responsibilities

• Delivering an exceptional customer experience, and sales administration support, to the design team.
• Act as the primary point of contact for customers, ensuring their needs are understood, opportunities are progressed effectively and relationships are strengthened through proactive communication and service excellence.
• Receive, assess and coordinate incoming customer enquiries in line with the Pasquill process.
• Maintain regular contact with customers regarding quotations and opportunities, helping to improve conversion rates and customer engagement.
• Building and maintaining effective relationships with new and existing customers

Skills

Communication skills

Time management

KPI targets

Organisation

Problem solving

Microsoft Office

CRM systems

Independent worker

Team collaboration

Customer focus

Education

Business Administration Level 3 Apprenticeship

Tools

Microsoft Office

CRM software

Job description

At Pasquill, we are looking for a Sales Co-ordinator to join our team. Apprenticeships will also be considered for this vacancy.

The candidate will be expected to complete a Business Administration Level 3 Apprenticeship. It will be expected that the candidate will manage their time appropriately to complete any learning, assessment or tutor meetings that are required. The Design Office Manager will support and monitor the learning process.

The Sales-Coordinator acts as the primary point of contact for customers, ensuring their needs are understood, opportunities are progressed effectively, and relationships are strengthened through proactive communication and service excellence.

This is an onsite vacancy working at our site in Bodmir, working hours are Monday – Friday 8:00AM – 5PM.

What we're looking for:

• Strong communication skills, both verbal and written.
• Ability to manage multiple priorities and customer enquiries in a fast-paced environment
• Ability to work to KPIs and performance targets
• Strong organisational and time management skills
• Problem-solving skills with the ability to resolve customer issues effectively
• Proficient in Microsoft Office and ability to work with CRM/business systems
• Ability to work independently and collaboratively
• Results-driven with a strong customer-focused mindset

What you will be doing:

• Delivering an exceptional customer experience, and sales administration support, to the design team
• Act as the primary point of contact for customers, ensuring their needs are understood, opportunities are progressed effectively and relationships are strengthened through proactive communication and service excellence.
• Receive, assess and coordinate incoming customer enquiries in line with the Pasquill process.
• Maintain regular contact with customers regarding quotations and opportunities, helping to improve conversion rates and customer engagement.
• Building and maintaining effective relationships with new and existing customers

Are Pasquill and Saint-Gobain inclusive employers?

Saint-Gobain is the worldwide leader in light and sustainable construction, improving daily life through high-performance solutions. From wherever you are, let your unique personality and our values guide you every day to invent a more sustainable world.

We understand that a diverse workplace is not only a more enjoyable place to be, but also facilitates better decision-making and innovation. So, whoever you are, and whichever Saint-Gobain business you join, you can be sure of a warm welcome with us.

And what about flexibility?

The world of work is changing. At Saint-Gobain, we're always open to new ways of working. Everyone has different needs and commitments. We'll happily discuss any flexibility you might need for this role, whether that's flexible hours, job sharing or part-time working. Whilst we can't promise to meet every request, we do promise to listen.