Sales Coordinator - Apprenticeship Path

Pasquill; Bodmin; On-site; GBP 18,000 - 23,000; Full time

Job summary

Pasquill is looking for a Sales Co-ordinator to join our team on site in Bodmin. Apprenticeships for this vacancy are considered, including a Business Administration Level 3 Apprenticeship that you will undertake with support from the Design Office Manager.

The role focuses on delivering excellent customer service, managing enquiries, quotes, and opportunities, and building strong relationships with customers to improve conversion and satisfaction.

Qualifications

• Strong communication skills, both verbal and written.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to work to KPIs and performance targets.
• Strong organisational and time management skills.
• Problem-solving skills with the ability to resolve customer issues effectively.
• Proficient in Microsoft Office and ability to work with CRM/business systems.
• Ability to work independently and collaboratively.
• Results-driven with a strong customer-focused mindset.

Responsibilities

• Delivering an exceptional customer experience, and sales administration support, to the design team.
• Act as the primary point of contact for customers, ensuring their needs are understood, opportunities are progressed effectively and relationships are strengthened through proactive communication and service excellence.
• Receive, assess and coordinate incoming customer enquiries in line with the Pasquill process.
• Maintain regular contact with customers regarding quotations and opportunities, helping to improve conversion rates and customer engagement.
• Building and maintaining effective relationships with new and existing customers

Skills

Communication skills

Time management

KPI targets

Organisation

Problem solving

Microsoft Office

CRM systems

Independent worker

Team collaboration

Customer focus

Education

Business Administration Level 3 Apprenticeship

Tools

Microsoft Office

CRM software

Job description

Pasquill is looking for a Sales Co-ordinator to join our team on site in Bodmin. Apprenticeships for this vacancy are considered, including a Business Administration Level 3 Apprenticeship that you will undertake with support from the Design Office Manager.

The role focuses on delivering excellent customer service, managing enquiries, quotes, and opportunities, and building strong relationships with customers to improve conversion and satisfaction.