Apprentice Hire & Sales Coordinator

GAP Group Ltd.; Greater London; On-site; GBP 16,000 - 18,000; Full time

Benefits offered by this job

Bonus scheme

25 days leave

5 extra leave days

Contributory pension

Life assurance

Well-being hub

Cycle to work

Job summary

GAP Group Ltd. is offering an Apprentice Hire & Sales Co-ordinator position at our London depot. You will be enrolled in a 2-year blended learning programme to gain NVQ Level 2 in Hire Desk Operations while gaining on-the-job experience in stock control, purchasing, and customer service.

You’ll also learn to coordinate drivers to meet customer needs and manage sales queries. The programme starts with a salary based on age, with under-18 apprentices capped at 39 hours/week and over-18 apprentices

Qualifications

• GCSE grades C/D required.
• Interest in customer service and sales.
• High level of attention to detail and accuracy.
• Good communication and IT skills.

Responsibilities

• Run an effective hire desk and support stock control and purchasing.
• Drive sales and manage customer queries while coordinating drivers.
• Handle back-office administration and credit control of a busy hire desk.

Skills

Customer service

Sales

Attention to detail

Communication skills

IT skills

Education

GCSE Grades C/D

Job description

United Kingdom, London, Tower Bridge Plant & Tools

Number of positions to be provided

1

Contract hours

42.50

About the role

The Role

GAP Group Apprentices are a key in ensuring our Depots have the right level of expertise, today, tomorrow and in future. As an Apprentice Hire & Sales Co-ordinator (HSC) you will be enrolled in a blended learning programme where you will gain NVQ Level 2 in Hire Desk Operations through a mixture of on the job experience and online training through a leading training provider. Our 2 Year Apprenticeship Programme covers all the essential skills and principles you will need to become a HSC and you'll learn how to run an effective hire desk, including stock control and purchasing, driving sales and managing customer queries effectively whilst co-ordinating drivers to ensure customers' needs are met. You'll also study everything from customer service and sales skills to back office administration and credit control of a high-performing hire desk.

About You

Our Apprenticeship Programme allows you to earn as you learn: Apprentices under 18 joining our programme you will be required to work a maximum of 39 hours per week with a starting salary of £16,224 annum. Apprentices over 18 joining our programme you will be required to work a maximum of 42.5 hours per week with a starting salary of £17,860 per annum. After successful completion of Year 1 you will automatically be placed on the National Minimum Wage rate for your age group. To apply for the GAP Group Apprenticeship Programme you will need to demonstrate the following:

• 4 GCSE Grades C/D
• A keen interest in customer service and sales
• High level of attention to detail and accuracy
• Good communication and IT skills

About Us

GAP Group believe in rewarding their employees for their hard work and commitment, and offer the following benefits:

• Competitive salary and bonus scheme
• Up to 25 days annual leave plus bank holidays
• The option to buy up to 5 days additional leave
• Contributory Pension Scheme
• Life Assurance
• Employee Welfare Fund (Company-funded social events)
• Cycle to Work Scheme
• Health & Wellness (Well-being Hub, Employee Assistance Helpline, Annual Flu Jab, Eye Tests)

So what next? If you fit the profile and are up for the challenge, we would love to hear from you!