Sales Associate (Treatment Coordinator)

Impress; City of Edinburgh; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Fresh fruits

Healthy snacks

Dental team benefits

Career growth

Job summary

Impress, a leading European orthodontic chain, is seeking a Clinic Director to be the face of our clinics, greet customers, sell Impress treatments, and guide patients through timelines and expectations.

You will take responsibility for the patient journey from first visit to end of treatment, training staff, coordinating schedules, supporting marketing efforts, and ensuring an outstanding look and feel in every clinic.

Qualifications

• 2+ years of experience in a similar role.
• Experience in the dental industry is a plus.
• Strong teamwork, positivity and enthusiasm.
• Goal oriented with ability to work autonomously.
• Excellent communication skills; English preferred.

Responsibilities

• Be the face of Impress, greet customers, sell Impress treatments and productions, and guide customers through timelines and expectations.
• Engage and form a genuine connection with our customers to keep them excited about their journey to a more confident smile.
• Take responsibility for the customers from the first visit until the end of treatment, solve issues of problem patients.
• Engage in marketing, influencer partnerships, photoshoots and video recordings.
• Train new comers and sales associates, doctors and medical staff.
• Create schedules and ensure best team performance.
• Track conversions and ensure good performance.
• Meet sales budgets.
• Ensure 100% amazing look and feel in the clinics.

Skills

Team leadership

Customer service

Communication

Autonomy

English proficiency

Job description

IWe are Impress. We believe everyone deserves a smile they'll love.

Impress is #1 European orthodontic chain of new generation. We provide an affordable, doctor-directed, and fully digitalized way to straighten teeth with invisible aligners and digital braces.

Our business model, a true combination of medical expertise and digitalization, has been recognized as the top fastest-growing.

Impress hardworking team is passionate about teeth, digitalization, and customer service. We are growing our team and are looking for Clinic Director.

What you will do:

• Be the face of Impress, greet customers, sell Impress treatments and productions, and guide customers through timelines and expectations
• Engage and form a genuine connection with our customers to keep them excited about their journey to a more confident smile
• Take responsibility for the customers from the first visit until the end of treatment, solve issues of problem patients
• Engage in marketing, receipt of influencers, and photoshoots and video recordings
• Train new comers and sales associates, doctors and medical staff
• Create schedules and ensure best team performance
• Track conversions and ensure good performance
• Meet sales budgets
• Ensure 100% amazing look and feel in the clinics

What we expect from you:

• +2 years of experience in a similar role
• Previous experience in the Dental Industry will be considered as a plus
• You are a team player, positive, curious and enthusiast
• You are goal oriented and you like working with autonomy
• You are proactive and eager to take responsibilities
• You have high communication skills
• English is highly recommended

Why we are cool:

• Work with an international and multicultural team!
• Full time contract - 40h/week
• Fresh fruits and healthy snacks at the office
• Teeth aligner and whitening team benefits
• Collaborative work environment and positive culture
• Opportunities to grow within a fast-paced, innovative company and real start-up experience