Sales Associate - Create the VIBE & Delight Customers

URBN; Newcastle upon Tyne; On-site; GBP 19,000 - 26,000; Full time

Benefits offered by this job

Life Leave

Employee Assistance program

Private Medical Insurance

40% employee discount

Season ticket loan

Cycle to work scheme

Continued learning and development

Job summary

URBN in Newcastle upon Tyne is seeking a retail team member to deliver welcoming service, maintain brand standards and help develop peers. You will work on tills, assist with stock, shipments and merchandising while upholding health and safety regulations.

Ideal candidates have customer service experience and strong communication skills, with a passion for URBN brands and local market appeal. This role offers a supportive team environment with opportunities for growth.

Qualifications

• Retail experience preferred but not required.
• Awareness of URBN brands and local market appeal.
• Strong communication skills.

Responsibilities

• Deliver a positive, friendly experience by engaging customers through conversation and service.
• Assist in training and development of peers and participate in daily/department meetings.
• Demonstrate proficiency in tills, shipments, fitting room guidelines, and stock organisation.
• Maintain store merchandising, ticketing and well-stocked sales floor.
• Support loss prevention and comply with health & safety regulations.

Skills

Retail experience

Customer service

Communication skills

Job description

URBN in Newcastle upon Tyne is seeking a retail team member to deliver welcoming service, maintain brand standards and help develop peers. You will work on tills, assist with stock, shipments and merchandising while upholding health and safety regulations.

Ideal candidates have customer service experience and strong communication skills, with a passion for URBN brands and local market appeal. This role offers a supportive team environment with opportunities for growth.