Creative Retail Sales Associate — VIBE & Team Growth

URBN; Sheffield; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

Life Leave

Employee Assistance program

Private Medical Insurance

40% employee discount

Job summary

URBN in Sheffield is seeking a proactive Retail Associate to support store management and help create a welcoming shopping environment that reflects the VIBE philosophy. You will engage customers, maintain merchandising standards, and contribute to team initiatives in a fast-paced retail setting.

The role emphasizes strong communication, teamwork, and a customer-first mindset, with opportunities for training and development and access to perks such as staff discounts and wellbeing benefits.

Qualifications

• Previous experience in a retail environment - not a must.
• An awareness of the Urban Outfitters brand and its appeal to the local market.
• Strong communication skills.

Responsibilities

• Deliver a positive, friendly experience by engaging the customer through conversation and service.
• Enhance the VIBE by focusing on customers during prime time selling hours.
• Uphold company standards and act as a positive role model to peers.
• Participate in daily and department meetings.
• Assist in the training and development of peers.
• Demonstrate proficiency in job knowledge (tills, shipment tasks, fitting room guidelines).
• Assist in processing new shipments and keep receiving and back stock areas clean and organized.

Skills

Customer service

Communication

Teamwork

Job description

URBN in Sheffield is seeking a proactive Retail Associate to support store management and help create a welcoming shopping environment that reflects the VIBE philosophy. You will engage customers, maintain merchandising standards, and contribute to team initiatives in a fast-paced retail setting.

The role emphasizes strong communication, teamwork, and a customer-first mindset, with opportunities for training and development and access to perks such as staff discounts and wellbeing benefits.