Sales Associate

Trek Bikes; Sheffield; Hybrid; GBP 8,000 - 11,000; Part time

Benefits offered by this job

25 days annual leave

Discounted employee purchase scheme

24/7 employee assistance program

24/7 virtual GP services

Healthcare cashback

Gym membership discounts

Annual paid time off for charity

Death in service benefit

Cycle to work scheme

Salary Sacrifice

EV vehicle scheme

Job summary

Trek Bikes in Sheffield is seeking a Sales Associate for a part-time role (16 hours per week across 2 days; may flex to 24 hours across 3 days). Weekend availability is important as the shop gets busy with riders visiting the store.

You will guide customers through Trek’s cycling products, provide hospitality, and help shoppers find the right gear while building lasting relationships within the community.

Qualifications

• A friendly, helpful attitude focused on customer service.
• Excellent listening and communication with customers and teammates.
• Interest in building lasting relationships within the cycling community.
• Desire to deliver an outstanding customer experience for every rider.

Responsibilities

• Greet customers and assist with their cycling needs.
• Explain Trek products and features, guiding choices.
• Recommend suitable bikes, parts, and accessories.
• Build relationships with local riders and foster repeat visits.
• Support fast, friendly service even during busy periods.

Skills

Positive attitude

Warm approachable

Strong communication

Customer relationship building

Hospitality mindset

Teamwork

Job description

A bit about us Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re supported, encouraged to learn and grow, and given plenty of opportunities to do so. We invest in each other’s success and grow together as a team. We’re proud to offer flexible working opportunities, enhanced family‑friendly policies, and a commitment to equity—because fairness and inclusion matter to us. Together, we’ll achieve great things.

Ready to start your journey with us?

Job Description

We are currently recruiting for: Position: Sales Associate Location: Sheffield Job Type: Part Time – 16 hours per week across 2 days (will consider 24 hours per week across 3 days)

We do need team members available when our customers visit the most—so weekend availability is important.

What you’ll do

This isn’t your typical retail role. As a Trek Sales Associate, you’ll be the friendly, knowledgeable first-faced customers who meet when they walk through the door. You’ll help people explore the world of cycling, learn about some of the most innovative products in the industry, and support customers in finding exactly what they need. Your role is all about creating warm, meaningful interactions. You’ll listen closely, understand each customer’s goals, and offer thoughtful recommendations that make their cycling journey even better. You’ll also build lasting relationships with riders in the community—many of whom will come back to see you because of the experience you have. Things move quickly, customers are curious, and teamwork is essential. What truly matters is your dedication to hospitality, your willingness to learn, and your desire to provide exceptional service. Whether you’re already a cycling expert or just excited to learn, we’ll support your growth every step of the way.

What you’ll bring to the team

• A positive, “happy to help” attitude and the desire to make each customer feel supported
• A warm, approachable manner with great listening skills and a passion for genuine hospitality
• Strong communication with both customers and teammates
• An interest in building long‑term customer relationships and creating your own client community
• A commitment to delivering an amazing experience for every rider who comes through our doors

If you don’t meet every requirement but feel you bring something valuable and unique, we would still love to hear from you.

Benefits at Trek

• 25 days annual leave per year, plus bank holidays
• Discounted employee purchase scheme on bikes, parts and accessories
• 24/7 employee assistance program and counselling services
• 24/7 virtual GP services
• Healthcare cashback scheme
• Gym membership discounts and discounts on other health and wellbeing brands
• Annual paid time off for charity work
• Death in service benefit
• Cycle to work scheme
• Salary Sacrifice
• EV vehicle scheme

If you like wild growth and working with happy, enthusiastic overachievers, you'll enjoy your career with us! Trek is a place where you’re valued for being you. If you’re really into bikes, that’s great. If you’re not (yet), that’s great too. Because there’s a lot more to Trek than bikes. Every person has a unique history and life experience to bring to the table. We respect that. It’s what makes us who we are.

Trek was named to Fortune Magazine's list of Top 100 Best Companies to Work For. Learn more of why Trek is one of the top 100 Greatest Place to Work.