Sales Associate

Trek Bicycle Corporation Ltd; Bicester; On-site; GBP 9,000 - 10,000; Part time

Benefits offered by this job

25 days annual leave + bank holidays

Discounted employee purchase scheme on

24/7 employee assistance program andc

24/7 virtual GP services

Healthcare cashback scheme

Gym membership discounts

Annual paid time off for charity work

Death in service benefit

Cycle to work scheme

Salary Sacrifice

EV vehicle scheme

Job summary

Trek Bicycle Corporation Ltd. is hiring a Sales Associate for a part-time role (16 hours per week) in our Bicester store. You will greet customers, explore cycling products with them, and offer thoughtful recommendations to enhance their cycling journey.

The role emphasizes hospitality, learning about Trek's innovative bikes, and building lasting customer relationships. Ideal candidates are friendly, proactive, with strong listening and communication skills, and a willingness to work weekends

Qualifications

• Shows a friendly, guest-focused approach and a genuine desire to help customers.
• Excellent communication and listening skills to understand customer needs.
• Ability to engage with customers and create warm, meaningful interactions.
• Team player with a proactive, can-do mindset.
• Willingness to learn about Trek products and cycling.

Responsibilities

• Greet customers and help them explore Trek products.
• Provide thoughtful recommendations to match customer goals.
• Build lasting relationships and encourage repeat visits.
• Support a fast-paced retail environment with teamwork and hospitality.

Skills

Positive attitude

Hospitality

Excellent listening

Strong communication

Customer relationship building

Job description

A bit about us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you're on our team, you're supported, encouraged to learn and grow, and given plenty of opportunities to do so. We invest in each other's success and grow together as a team. We're proud to offer flexible working opportunities, enhanced family-friendly policies, and a commitment to equity- because fairness and inclusion matter to us. Together, we'll achieve great things.

Ready to start your journey with us?

Job Description

We are currently recruiting for: Position: Sales Associate Location: Bicester Job Type: Part Time - 16 hours per week across 2 days. We do need team members available when our customers visit the most- so weekend availability is important.

What you'll do

This isn't your typical retail role. As a Trek Sales Associate, you'll be the friendly, knowledgeable first-faced customers who meet when they walk through the door. You'll help people explore the world of cycling, learn about some of the most innovative products in the industry, and support customers in finding exactly what they need. Your role is all about creating warm, meaningful interactions. You'll listen closely, understand each customer's goals, and offer thoughtful recommendations that make their cycling journey even better. You'll also build lasting relationships with riders in the community- many of whom will come back to see you because of the experience you have. Things move quickly, customers are curious, and teamwork is essential. What truly matters is your dedication to hospitality, your willingness to learn, and your desire to provide exceptional service. Whether you're already a cycling expert or just excited to learn, we'll support your growth every step of the way.

What you'll bring to the team

• A positive, "happy to help" attitude and the desire to make each customer feel supported
• A warm, approachable manner with great listening skills and a passion for genuine hospitality
• Strong communication with both customers and teammates
• An interest in building long-term customer relationships and creating your own client community
• A commitment to delivering an amazing experience for every rider who comes through our doors

Benefits at Trek

• 25 days annual leave per year, plus bank holidays
• Discounted employee purchase scheme on bikes, parts and accessories
• 24/7 employee assistance program and counselling services
• 24/7 virtual GP services
• Healthcare cashback scheme
• Gym membership discounts and discounts on other health and wellbeing brands
• Annual paid time off for charity work
• Death in service benefit
• Cycle to work scheme
• Salary Sacrifice
• EV vehicle scheme

If you like wild growth and working with happy, enthusiastic overachievers, you'll enjoy your career with us!

Trek is a place where you're valued for being you. If you're really into bikes, that's great. If you're not (yet), that's great too. Because there's a lot more to Trek than bikes. Every person has a unique history and life experience to bring to the table. We respect that. It's what makes us who we are. Trek was named to Fortune Magazine's list of Top 100 Best Companies to Work For. Learn more of why Trek is one of the top 100 Greatest Place to Work.