Sales Associate

Trek Bicycle Corporation Ltd; Cherwell District; On-site; GBP 7,400 - 9,800; Part time

Benefits offered by this job

25 days annual leave

Discounted employee bike purchases

24/7 employee assistance

Healthcare cashback

Gym discounts

Cycle to work

Salary Sacrifice EV

Job summary

Trek Bicycle Corporation Ltd in Bicester is seeking a friendly Sales Associate to help customers explore cycling products and find what they need. This part-time role (16 hours across 2 days) requires weekend availability and a passion for great hospitality.

You’ll join a team that values warm, helpful service, ongoing learning, and building lasting relationships with local riders. Trek offers benefits, flexible hours, and a supportive environment to grow your skills in retail and cycling.

Qualifications

• Retail or customer service experience is preferred.
• Able to listen to customers and offer thoughtful product suggestions.
• Able to build lasting relationships with riders in the community.

Responsibilities

• Assist customers in exploring Trek cycling products and services.
• Provide warm, knowledgeable service and help customers find what they need.
• Support the team in delivering an exceptional in-store experience.

Skills

Customer service

Communication skills

Hospitality

Teamwork

Relationship building

Job description

A bit about usTrek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes.When you’re on our team, you’re supported, encouraged to learn and grow, and given plenty of opportunities to do so. We invest in each other’s success and grow together as a team. We’re proud to offer flexible working opportunities, enhanced family-friendly policies, and a commitment to equity—because fairness and inclusion matter to us.Together, we’ll achieve great things. Ready to start your journey with us?Job DescriptionWe are currently recruiting for:Position: Sales AssociateLocation: BicesterJob Type: Part Time – 16 hours per week across 2 daysWe do need team members available when our customers visit the most—so weekend availability is important.What you’ll doThis isn’t your typical retail role. As a Trek Sales Associate, you’ll be the friendly, knowledgeable first-faced customers who meet when they walk through the door. You’ll help people explore the world of cycling, learn about some of the most innovative products in the industry, and support customers in finding exactly what they need.Your role is all about creating warm, meaningful interactions. You’ll listen closely, understand each customer’s goals, and offer thoughtful recommendations that make their cycling journey even better. You’ll also build lasting relationships with riders in the community—many of whom will come back to see you because of the experience you have.Things move quickly, customers are curious, and teamwork is essential. What truly matters is your dedication to hospitality, your willingness to learn, and your desire to provide exceptional service.Whether you’re already a cycling expert or just excited to learn, we’ll support your growth every step of the way.What you’ll bring to the team• A positive, “happy to help” attitude and the desire to make each customer feel supported• A warm, approachable manner with great listening skills and a passion for genuine hospitality• Strong communication with both customers and teammates• An interest in building long‑term customer relationships and creating your own client community• A commitment to delivering an amazing experience for every rider who comes through our doorsIf you don’t meet every requirement but feel you bring something valuable and unique, we would still love to hear from you. Please share in your cover letter why you believe you’re a great fit.Benefits at Trek25 days annual leave per year, plus bank holidaysDiscounted employee purchase scheme on bikes, parts and accessories24/7 employee assistance program and counselling services24/7 virtual GP servicesHealthcare cashback schemeGym membership discounts and discounts on other health and wellbeing brandsAnnual paid time off for charity workDeath in service benefitCycle to work schemeSalary Sacrifice EV vehicle schemeIf you have any requirements in respect of the recruitment or interview process, please mention this in your application and we will be happy to support you.If you like wild growth and working with happy, enthusiastic overachievers, you'll enjoy your career with us!