Sales Associate

KidStrong Soho; Camden Town; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading child development training center in Camden Town seeks a Sales Associate to drive membership growth. Key responsibilities include engaging potential members, qualifying leads, and managing the sales process using CRM software. The ideal candidate has solid sales experience, excellent communication skills, and a passion for fitness and education. This role requires evening and weekend availability offering $25.00 per hour, emphasizing a supportive community dedicated to personal growth.

Qualifications

• Proven experience in a customer-facing sales role with emphasis on phone-based sales.
• Excellent communication skills for engaging with prospects over the phone and via text.
• Strong organizational skills to manage leads simultaneously.
• Ability to work independently in a remote team environment.
• Experience in the fitness or education industry is a plus.

Responsibilities

• Initiate contact with potential members to promote KidStrong programs.
• Qualify leads and provide accurate information on membership options.
• Maintain records of sales activities using CRM software.
• Collaborate with center leadership to achieve sales goals.

Skills

Sales experience

Communication

Organizational skills

CRM familiarity

Telemarketing

Education

Bachelor's degree in Business Administration or related field

Tools

Microsoft Office Suite

Job description

The KidStrong Sales Associate plays a crucial role in connecting with potential members, driving membership growth at KidStrong SoHo. The KidStrong Sales Associate requires knowledge and skill in lead management, selling, and closing, and will be responsible for executing all aspects of the sales process. The ideal candidate must be highly organized, an excellent listener, and capable of clearly articulating the KidStrong mission. Prior experience in the franchising industry is preferred. The ideal candidate would also have a strong passion for fitness, kids and education!

RESPONSIBILITIES

• Outreach and Engagement:
  • Initiate contact with potential members via phone and text to promote KidStrong programs and membership opportunities.
  • Utilize scripts and marketing materials provided to effectively communicate the benefits of KidStrong membership.
  • Build rapport with leads and trial customers to drive conversions and achieve sales targets.
• Lead Management:
  • Qualify leads based on established criteria and assess their needs and interests in KidStrong programs.
  • Provide accurate and timely information to potential members about membership options, pricing, and program details.
  • Follow up with leads to answer questions, address concerns, and close sales.
  • Guide new members through the enrollment and onboarding process.
  • Communicate with center leadership on status of leads, joins and Trials to make sure families have a great experience and facilitate smooth transition from phone to in-center.
• Sales Performance and Reporting:
  • Maintain accurate records of all sales activities and member interactions using CRM software.
  • Track sales metrics, including conversion rates, lead response times, and member retention rates.
  • Collaborate with center leadership on solutions to achieve sales goals.

QUALIFICATIONS

• Proven experience in sales, preferably in a customer‑facing role with a strong emphasis on phone‑based sales or telemarketing.
• Excellent communication skills with the ability to engage and build rapport over the phone and via text messaging with a high‑degree of professionalism in all interactions.
• Strong organizational skills and attention to detail to manage multiple leads and sales processes simultaneously.
• Ability to work independently and collaboratively within a remote team environment.
• Familiarity with CRM systems and proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Experience in the fitness or education industry, particularly with children's programs.
• Knowledge of sales techniques and strategies for membership‑based businesses.
• Bachelor's degree in Business Administration, Marketing, Communications, or a related field is preferred.

Sphere of Interaction

This position will work closely with the KidStrong SoHo staff and owners.

A high level of collaboration and professionalism is required.

This position requires evening and weekend availability.

DNA Wheel Competencies

• Passion – Stays focused on the KidStrong Goals. Goal oriented and high performing.
• Coachable – Establishes and holds high standards
• Community Builder – Clear, concise communication. Approachable, with a genuine desire to support growth and success within the KidStrong community.
• Professional – Commitment to strong communication and integrity. A leader and expert in your role, or a commitment to becoming one.
• Natural Leader – Upholds KidStrong Values; creates vision for others.
• Mission Driven – KidStrong First
• Growth Focused – obsessed with the metrics
• Selective – Creating and finding consistent excellent
• Driven – Goal Oriented and always moving forward to improve
• Problem Solver – Internal drive to succeed

Compensation

Compensation: $25.00 per hour

KidStrong is a private child development training center focused on brain, physical & character development for ages walking through 11 years old. KidStrong offers a science‑based curriculum that is parent‑focused and taught by professionals.

OUR PEOPLE

- Want to work with great people

- Want personal and professional growth

- Want to make an impact

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate.

Referral code from a current employee If no code provided, add their name instead.

KIDSTRONG TEAM

WE ARE STUDENTS.

We never stop learning and always seek to improve ourselves and our program. We are curious about new possibilities and act to explore them.

WE ARE HUMBLE PROFESSIONALS.

We want to hire and develop the best people in the world to be on our TEAM.

WE DO MORE THAN EXPECTED.

Every interaction is a chance to provide an amazing experience for our members, parents, and teammates.

WE MAKE EACH OTHER BETTER.

We are dedicated to having people on the team that make the rest of the team better. We want leaders that have a ripple effect on those around them.