Sales Assistant – Charity Retail, Fast-Paced & Impactful

British Heart Foundation; Basingstoke; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

38 days annual leave

Wagestream - early access to wages

Health cash plan

Pension with employer contribution up 

Pension with employer contribution up

Job summary

British Heart Foundation in Basingstoke is looking for a Sales Assistant to join our retail team on a 3-month fixed-term contract. This full-time role (35 hours per week) covers weekends and bank holidays on a rota.

You’ll help deliver outstanding customer service, engage customers and support store operations in a fast-paced charity shop environment. As a Keyholder, you’ll be trusted to keep the shop running in the manager’s absence and help drive sales with the team.

Qualifications

• Previous retail experience isn’t essential. What truly counts is your passion, energy, and ability to deliver the very best customer service.
• You’ll be confident within a team environment and comfortable guiding the activity of volunteers on the shop floor

Responsibilities

• Engage with customers, providing exceptional service and promoting our charity’s mission
• Organise and merchandise donated stock creatively to maximise sales potential
• Collaborate with our E-Commerce team to maximise online sales
• As a Keyholder, you’ll be the go-to person when there isn’t a manager on duty, keeping the store running and ensuring our customers have a great experience

Job description

British Heart Foundation in Basingstoke is looking for a Sales Assistant to join our retail team on a 3-month fixed-term contract. This full-time role (35 hours per week) covers weekends and bank holidays on a rota.

You’ll help deliver outstanding customer service, engage customers and support store operations in a fast-paced charity shop environment. As a Keyholder, you’ll be trusted to keep the shop running in the manager’s absence and help drive sales with the team.