Sales Assistant

Jollyes Pets; Greater London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading UK pet retailer is seeking a Sales Assistant to join their team in Greater London. This role involves delivering exceptional customer service, ensuring the store is well-presented, and promoting responsible pet ownership. Candidates should be engaging, flexible, and ideally have prior retail experience. The position is part-time, requiring 12 hours a week, with a competitive hourly rate plus bonuses and various benefits to support staff well-being.

Benefits

Financial Wellbeing Package

Retail Trust Membership

Colleague Discounts

Health & Wellbeing Support

Workplace Pension

Extra Time Off

Enhanced Family Leave

Recognition & Rewards

Lifestyle Benefits

Learning & Development

Qualifications

• Experience in a customer-facing role is ideal.
• Flexibility to work evenings and weekends is required.

Responsibilities

• Provide friendly and helpful customer service.
• Maintain store presentation and stock standards.
• Promote responsible pet ownership.

Skills

Customer service skills

Ability to interact with pets and people

Flexibility for shifts

Hands-on approach

Job description

Sales Assistant

Your role as a Sales Assistant will be to help your store colleagues to maximise the potential of the store by providing genuinely helpful and friendly customer service, upholding great store standards with available stock and clean and tidy presentation, and promoting responsible pet ownership.

• We are seeking people with a fun personality who are great at interacting with pets and people.
• Enjoy the challenges of a fast-paced retail workplace.
• Ideally, you will have experience in a similar, customer facing environment and have a hands‑on approach.
• Most of all, you must be able to offer the highest levels of customer service and be an ambassador for the Jollyes brand, sharing our values of being: Genuine, Wise, Focused, Eager, Together.
• A high level of flexibility is required as our opening hours include evenings and weekends. Therefore you should be flexible to cover any shifts over 7 days.
• Part time, permanent position - 12 hours per week
  Jollyes are an award-winning UK pet retailer with over 100 stores and over 50 years of pet expertise between our paws. Winners of the Retail Week award for 'Best Retailer 2024' (under £250m t/o), and listed in the Sunday Times 'Best Places to Work' you really can be sure you're joining a great brand and employer, trusted by our customers and our colleagues. Accredited by RestLess as an age inclusive employer we welcome applications of all ages (16+), and with our accreditation to the Pet Sustainability Coalition, we're friendly to pets people and the planet too!
  At Jollyes, we're as passionate about our people as we are about our pets! We think our tail‑wagging benefits package reflects our appreciation for all that our colleagues do and provides support where it's needed most.
• £8.18 - £12.21 per hour plus bonus potential up £1000 p.a. paid in two installments, terms and conditions apply.
• Financial Wellbeing Package (Stream): Access earnings early, plus savings tools and discounts.
• Retail Trust Membership: Counselling, wellbeing, and financial support.
• Colleague Discounts: Treats at 800+ retailers, plus 30% off Jollyes products and pet services.
• Health & Wellbeing Support: Online GP, mental health services, fitness programs, dental care, and cancer support.
• Workplace Pension: Legal & General scheme (EE 3%, ER 5%).
• Extra Time Off: Birthday, wedding, new pet days, plus buy/sell holiday options.
• Enhanced Family Leave: Maternity and paternity packages above statutory levels.
• Recognition & Rewards: Top Dog Award with extra day off and perks.
• Lifestyle Benefits: Cycle2Work scheme and discounted David Lloyd membership.
• Learning & Development for future progression into specialist or Key Holder roles, Management or Support roles - you really can have a great career with Jollyes!
• = Pro rata for part time colleagues