Sales Assistant

wolseleyuk; Gateshead; On-site; GBP 23,000 - 31,000; Full time

Benefits offered by this job

Annual leave

Pension scheme (matched up to 9%)

Bonus potential

Maternity / adoption leave

Employee discounts

Healthcare access

YuLife app

Cycle to Work

Job summary

Plumb Centre, part of the Wolseley Group, is seeking a Sales Assistant in Gateshead. You will serve trade customers, respond to inquiries, and drive branch sales while supporting stock handling and occasional deliveries within 20 miles.

Benefits include annual leave, a strong pension, potential bonuses, and health & wellbeing perks. This full-time role runs 40 hours weekly with alternating Saturdays.

Qualifications

• Experience in face-to-face sales and customer service.
• Full driving licence is essential.
• Strong customer service with upselling ability.
• Able to lift heavy items and assist in a busy branch.

Responsibilities

• Serve customers at the trade counter with product advice and recommendations.
• Respond to customer enquiries by phone and email promptly and courteously.
• Make outbound calls to previous customers to regain business.
• Identify opportunities to drive sales within the branch, engaging new and existing customers.
• Assist with stock control, booking incoming stock and picking/packing orders.
• Cover driver duties delivering to customers within a 20 mile radius in a 3.5T van.
• Work hours: Mon-Fri 07:30-16:30, alternate Sat 08:00-12:00.

Skills

Customer service

Sales

Communication

Driving Licence

Job description

Salary:

£26,695 + Bonus + Excellent Benefits

Sales Assistant - Gateshead (NE11 0JY) - Plumb Centre

So, who are we? We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention? In addition to the £26,695 salary, there are also benefits on tap - including... Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As a Sales Assistant based in our Gateshead branch you'll be responsible for:

• Serving customers on the trade counter by understanding their specific needs and providing advice and product recommendations
• Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude
• Making outbound phone calls to previous customers to regain their business
• Actively identifying and pursuing opportunities to drive sales within the branch, engaging both new and existing customers
• General warehouse duties including booking incoming stock onto the system and putting it away and picking and packing customer orders which will involve manual handling heavy stock e.g. boilers, radiators, sinks and toilets
• Providing cover for the driver when out of the business driving a 3.5T automatic van making deliveries to customers within a 20 mile radius of the branch

This is a full time time permanent role working 40 hours per week, Monday to Friday 07.30am - 4.30pm and alternate Saturday mornings 08.00am - 12.00pm.

And here's what we'd like you to have:

• A Driving Licence is essential
• Plumbing & Heating knowledge is ideal
• Previous Face to Face sales and customer service experience
• Warehouse experience
• The ability to deliver outstanding customer service
• To be a team player who is happy to assist in all areas to ensure the smooth running of the branch
• Eagerness to learn, with a positive and enthusiastic attitude and a strong work ethic
• To be comfortable lifting heavy items

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