Sales and Service Administrator

Aspire Personnel Ltd; Kempston; Sur place; GBP 18 000 - 26 000; Plein temps

Résumé du poste

Aspire Personnel Ltd is seeking a Sales and Service Administrator to support Customer Services by maintaining effective order processing, service after sales support and accurate operational information for customers and the business. You will work across sales, service and related activities to ensure continuity, service, quality and efficiency.

The role covers sales and service order administration, record maintenance in business systems, and cross-functional coordination with colleagues and

Qualifications

• Experience in Administration, order taking, Sales support or Service.
• Good computer skills.
• Great communication between customer and internal colleagues.
• Attention to detail.

Responsabilités

• Sales order administration and customer coordination.
• Service order administration and service coordination.
• After Sales Support and operational activities.
• Maintenance of accurate records in relevant business systems.
• Cross-functional coordination, issue identification and escalation.
• Flexible support across Customer Service as business priorities evolve.

Connaissances

Order administration

Customer coordination

Communication skills

Attention to detail

Computer literacy

Outils

ERP/MRP systems

Description du poste

Do you have experience of the full order taking process? Do you exceptional customer service? Our client is looking to recruit a Sales and Service Administrator to support the Customer Services activities by helping to maintain effective order processing, service After sales support and accurate operational information in support of customer and business requirements. Working as part of the Customer Services function, the role provides flexible operational and administrative support across sales, service and related activities, working with colleagues and customers to support continuity, service, quality and efficiency.

The main areas of this role area –

• Sales order administration and associated customer coordination.
• Service order administration and associated service coordination.
• After Sales Support and operational support activities.
• Maintenance of accurate records and information within relevant business systems.
• Cross-functional coordination, issue identification and appropriate escalation.
• Flexible support across Customer Service as business priorities evolve.

The ideal person will have –

• Experience in Administration, order taking , Sales support or Service
• Good Computer skills
• Great communication between customer and internal colleagues
• Attention to detail

It would be an advantage if you have experience of export, shipping requirements or ERP/MRP systems