Sales Administrator

CTR Select; Wokingham; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Permanent position

Salary up to £32,500 per annum

Mon–Fri working pattern

Early start

Varied responsibilities

Friendly, committed team

Job summary

CTR Select is seeking a Sales Administrator / Customer Service Coordinator to join a busy team on a permanent basis. The role combines sales administration, order processing, purchasing support and customer service, ensuring orders are processed efficiently from enquiry to delivery.

You will be the main point of contact for customers, liaising with suppliers and internal departments, raising purchase orders and maintaining records.

Qualifications

• Experience in sales administration, customer service or general administration.
• Excellent written and verbal communication skills.
• Strong organisational skills and attention to detail.
• Proficient with Microsoft Office, especially Excel.
• Experience with databases, stock control or ERP systems is advantageous.
• Ability to manage multiple tasks and prioritise.
• Proactive, initiative-driven and a team player.

Responsibilities

• Processing customer orders accurately and efficiently.
• Preparing quotations, order acknowledgements and customer documentation.
• Acting as the main point of contact for customer enquiries and order updates.
• Liaising with customers, suppliers and internal departments to ensure orders are completed on time.
• Raising purchase orders and monitoring stock and material requirements.
• Maintaining accurate customer, supplier and order records.
• Coordinating with Sales, Purchasing, Production and Dispatch teams.
• Monitoring order progress and proactively identifying potential delays or issues.
• Preparing delivery documentation and assisting with invoicing queries.
• Providing general administrative support to the management team.
• Supporting sales activities and identifying potential business opportunities.

Skills

Communication skills

Organisational skills

Attention to detail

Initiative

Teamwork

Multitasking

Tools

Excel

Databases

ERP systems

Job description

Sales Administrator / Customer Service Coordinator

Permanent | £32,500 per annum | Early Start

Are you an organised and proactive administrator with excellent customer service skills? Looking for a varied role where no two days are the same?

Our client is looking for an experienced Sales Administrator / Customer Service Coordinator to join a busy and friendly team on a permanent basis.

This is a varied position combining sales administration, order processing, purchasing support and customer service. You will play an important role in ensuring customer orders are processed efficiently, queries are dealt with promptly and everything runs smoothly through to delivery.

The Role – Key Responsibilities

• Processing customer orders accurately and efficiently.
• Preparing quotations, order acknowledgements and customer documentation.
• Acting as the main point of contact for customer enquiries and order updates.
• Liaising with customers, suppliers and internal departments to ensure orders are completed on time.
• Raising purchase orders and monitoring stock and material requirements.
• Maintaining accurate customer, supplier and order records.
• Coordinating with Sales, Purchasing, Production and Dispatch teams.
• Monitoring order progress and proactively identifying potential delays or issues.
• Preparing delivery documentation and assisting with invoicing queries.
• Providing general administrative support to the management team.
• Supporting sales activities and identifying potential business opportunities.

About You

• Previous experience in sales administration, customer service or general administration.
• Excellent written and verbal communication skills.
• Strong organisational skills and exceptional attention to detail.
• Confident using Microsoft Office, particularly Excel.
• Experience using databases, stock control or ERP systems would be advantageous.
• Able to manage multiple tasks and prioritise effectively.
• A proactive approach with the ability to use your own initiative.
• Friendly, approachable and confident when dealing with customers and suppliers.
• A team player who can also work independently.

What's on Offer?

• Permanent position.
• Salary up to £32,500 per annum.
• Monday to Friday working pattern.
• Early start.
• Varied and interesting responsibilities.
• Opportunity to become an integral part of a friendly, committed team.