Sales and Lettings Manager

Leaders Roman Group; Newcastle upon Tyne; On-site; GBP 25,000 - 31,000; Full time

Job summary

Leaders Roman Group in Wallsend seeks an experienced Sales and Lettings Manager to lead a busy office. You will have autonomy to run the branch, develop strategy, and drive revenue and profitability while managing a team of five.

The role focuses on residential sales and lettings, including winning new instructions, valuations, and ensuring high service standards. A driving licence and car are essential.

Qualifications

• Must have a proven track record in sales and lettings leadership.
• Hold or be prepared to work towards ARLA Level 3 and Level 4 qualifications.
• Valid driving licence and access to a car is essential.

Responsibilities

• Lead the Wallsend branch, driving sales and lettings performance.
• Win new instructions, conduct valuations and negotiate sales.
• Manage lettings, landlord appointments and market appraisals.

Job description

Wallsend | £28,000pa + bonuses (OTE £32,000 - £35,000)

A genuine opportunity to make your mark

We are a successful, independent estate agency looking for an experienced and ambitious Sales and Lettings Manager to take responsibility for our busy Wallsend office. This is an in-branch role and a drivers license and car are essential.

With approximately 200 managed lettings properties, a team of five and a newly established sales operation, this is a substantial role with real responsibility — but, importantly, you will have genuine autonomy to run the branch and influence its future direction.

The role

The primary focus of the role will be residential sales, including winning new instructions, conducting valuations, negotiating sales and driving the branch towards its financial and growth targets.

You will also be responsible for the lettings management service, landlord appointments, market appraisals, ensuring clients are well looked after, compliance and procedures are followed, complaints handled compliantly and agreed targets are achieved.

This is a hands-on management position for someone who enjoys winning business, leading a team and taking responsibility for the overall success of the branch.

You will have the freedom to:

• Develop and implement your own business strategy
• Win new sales and lettings instructions
• Build strong relationships with landlords, vendors and buyers
• Drive branch revenue and profitability
• Lead, motivate and develop the existing team
• Identify opportunities to grow the managed lettings portfolio
• Develop the sales side of the business
• Make decisions quickly without layers of corporate approval
• Work directly with the owners/directors to shape the branch and the wider business
• Work towards ARLA industry qualifications Level 3 and Level 4

Who we’re looking for

You may already be an experienced Branch Manager, or you could be a strong Senior Valuer, Sales Manager or Lettings Manager or maybe you are a successful Sales Executive or manager from another industry who feels passionate about property and is ready to take the next step into this industry. We are interested in people with ambition who are commercially minded and have leadership ability to drive the business forward.

More important than your current job title is your ability to:

• Demonstrate a strong track record in business retention
• Win instructions and generate new business
• Have a general understanding of both sales and lettings
• Lead and motivate a team
• Build lasting client relationships
• Work independently and make confident decisions
• Think commercially and look for opportunities to grow the business
• Take ownership rather than waiting to be told what to do
• Have excellent customer service skills
• Possess strong problem solving skills with the confidence to handle and resolve client issues effectively

Why join an independent agency?

If you’re frustrated by targets, scripts and decisions being made several levels above you, this could be the opportunity you’ve been waiting for.

Here, your ideas will be heard and your performance will make a visible difference.

You won’t be one of dozens of managers reporting into a regional hierarchy. You’ll have a genuine opportunity to run the branch, develop the team and help shape the future of the business.

The package

£28,000 basic salary

Realistic OTE £32,000-£35,000+

With a performance-related package that rewards genuine growth, there is scope to earn more as you increase branch turnover and profitability.

Interested?

If you are ready for a new challenge, the opportunity to join a fantastic, established team, work with great clients and enjoy significant future earning potential, we would love to hear from you.

Apply in confidence for an informal conversation about the role.