Lettings Client Manager

City Group Recruitment; Reading; On-site; GBP 22,950 - 28,050; Full time

Job summary

A leading Estate Agency in the United Kingdom is seeking an experienced Lettings Client Manager to drive market share and deliver exceptional customer service. The role includes assisting the office management with high-quality marketing and client relationships. Ideal candidates should have a proven track record in the estate agency business, excellent communication skills, and a target-driven mindset. This opportunity offers career progression and the potential to earn additional commissions and bonuses.

Qualifications

• Previous Estate Agency experience with proven success in a similar role.
• Ability to develop strong working relationships.
• Must be target driven with a track record of achievement.

Responsibilities

• Assist the manager in developing market share for properties.
• Take responsibility for running MA generation.
• Provide exceptional customer service at all times.

Skills

Excellent communication skills

Customer service

Organisational skills

Target-driven

Job description

Salary: £25500 plus commission and bonus

Hours: 9am - 6pm, Monday - Friday.

Our client is looking for an experienced Lettings Client Manager.

This is a chance to join an award winning Estate Agency which offers a structured career path up to regional management level. If you enjoy recognition and strive to be the best at everything you do then this is the perfect opportunity to join a hugely successful and expanding Estate Agency that rewards and recognises excellence.

As a Lettings Client Manager, you will need to:

• Assist the manager in developing the largest dominant market share for on market and under offer properties Ensure all personal and branch activity and income targets are exceeded.
• Take responsibility for running the MA generation section of the opportunity report and achieving all follow up activities on time
• Produce high conversion levels of Market Appraisals to full service sole agency Instructions and Third party sales
• Produce high quality marketing, including photographs, descriptions and web marketing
• Provide exceptional customer service at all times to encourage commendations and recommendations.
• Act as point of contact in manager’s absence to ensure the continuous success of the branch
• Assist the manager with the structure and organisation of the office

The ideal candidate will:

• Have previous Estate Agency experience along with proven success in a similar role
• Have excellent communication skills over the telephone and face to face to ensure the development of strong working relationships
• Have previous listing experience
• You must be target driven and tenacious, with a proven track record of achievement
• Have the ability to act as a role model by adhering to company standards, whilst continuously exceeding activity and income targets
• Be motivated and enthusiastic at all times
• Display high standards of service and presentation
• Have good organisational skills
• Ambitious and career orientated
• Be a car owner with a full driving licence