Sales Advisor - Optical & Hearing Care | Training & Growth

Scrivens Opticians & Hearing Care; Basingstoke and Deane; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Full training

Staff discounts

Welcoming team culture

Career pathways into senior roles

Generous staff discount scheme

28 days annual leave including bankhol

Job summary

Scrivens Opticians & Hearing Care is seeking a personable Sales Advisor to be the first point of contact for customers. You will help customers choose glasses or hearing care products, deliver expert service, and support sales in a fast-paced retail environment.

The role emphasises friendly communication, a willingness to learn, and the ability to work both independently and as part of a team. Full training and opportunities for progression are offered.

Qualifications

• Friendly, approachable attitude with strong communication skills.
• Willingness to learn and grow within a supportive environment.
• Basic IT skills and strong attention to detail.

Responsibilities

• Greet customers with warmth and professionalism.
• Assist customers in selecting optical and hearing products.
• Provide clear, helpful advice on frame styles, lenses, and hearing care.
• Process sales and bookings using in-branch systems.
• Support stock management and merchandising.
• Keep the store clean, welcoming, and well presented.
• Work closely with Optometrists, Hearing Aid Audiologists and the wider branch team to ensure a seamless customer journey.

Job description

Scrivens Opticians & Hearing Care is seeking a personable Sales Advisor to be the first point of contact for customers. You will help customers choose glasses or hearing care products, deliver expert service, and support sales in a fast-paced retail environment.

The role emphasises friendly communication, a willingness to learn, and the ability to work both independently and as part of a team. Full training and opportunities for progression are offered.