Customer-Centric Sales Advisor (Optical & Hearing)

Scrivens-Opticians-; Salford; On-site; GBP 19,000 - 24,000; Full time

Benefits offered by this job

Staff discounts

Training provided

Career progression

Generous leave

Job summary

Scrivens Opticians & Hearing Care is seeking a Sales Advisor to be the first point of contact for customers, helping them feel welcome and understood as they choose optical and hearing products and services.

You will work in a fast-paced, customer-focused environment, delivering friendly, expert service and collaborating with the wider branch team to ensure a seamless customer journey.

Qualifications

• Candidates should demonstrate friendly, approachable attitude and strong communication skills.
• Basic IT skills and attention to detail are required.
• Retail or customer service experience is a plus but not essential.

Responsibilities

• Greet customers with warmth and professionalism.
• Assist customers in selecting optical and hearing products.
• Provide clear, helpful advice on frame styles, lenses, and hearing care.
• Process sales and bookings using in-branch systems.
• Support stock management and merchandising.
• Keep the store clean, welcoming, and well presented.
• Collaborate with Optometrists, Hearing Aid Audiologists and the branch team to ensure a seamless journey.

Skills

Communication skills

Friendliness

Basic IT skills

Attention to detail

Team player

Tools

POS systems

Job description

Scrivens Opticians & Hearing Care is seeking a Sales Advisor to be the first point of contact for customers, helping them feel welcome and understood as they choose optical and hearing products and services.

You will work in a fast-paced, customer-focused environment, delivering friendly, expert service and collaborating with the wider branch team to ensure a seamless customer journey.