Customer-Centric Optical & Hearing Sales Advisor

Scrivens-Opticians-; Havant; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Staff discounts on optical and hearing

28 days annual leave including bank-h/

Full training and support from day one

Career pathways into senior sales, mgm

Generous staff discount scheme

Job summary

Scrivens Opticians & Hearing Care in Havant is seeking a friendly Sales Advisor to be the first point of contact for customers, helping them choose glasses and hearing products. You’ll work in a fast-paced, customer-focused environment, delivering expert service and processing sales.

We offer full training, stock support, and a generous staff discount, with career pathways into senior sales or clinical roles within a family-run company. Training starts day one and staff wellbeing is a priority.

Qualifications

• Friendly, approachable attitude and strong communication skills.
• Customer service or retail experience is welcome but not essential.
• Able to work in a team or independently with initiative.
• Willing to learn and grow within a supportive environment.
• Basic IT skills and attention to detail are required.

Responsibilities

• Greet customers warmly and professionally.
• Assist customers in selecting optical and hearing products.
• Provide clear advice on frames, lenses and hearing care.
• Process sales and bookings using in-branch systems.
• Support stock management and store merchandising.
• Keep the store clean, welcoming and well presented.
• Collaborate with Optometrists and Hearing Aid Audiologists to ensure smooth customer journeys.

Skills

Customer service

Communication

Teamwork

Attention to detail

Basic IT skills

Tools

POS systems

Job description

Scrivens Opticians & Hearing Care in Havant is seeking a friendly Sales Advisor to be the first point of contact for customers, helping them choose glasses and hearing products. You’ll work in a fast-paced, customer-focused environment, delivering expert service and processing sales.

We offer full training, stock support, and a generous staff discount, with career pathways into senior sales or clinical roles within a family-run company. Training starts day one and staff wellbeing is a priority.