Sales Advisor | Flexible Hours & Growth Path

Big Yellow Group; Twickenham; Hybrid; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Quarterly bonus

Pension scheme

Sharesave

On-site parking

Long-service vouchers

28 days' holiday

Birthday day off

Parental leave

Gym discount

Volunteering day

Social events

Job summary

Big Yellow Group in Twickenham is seeking a Sales Advisor to help customers with storage solutions and ensure the store runs smoothly. You’ll spend your day delivering friendly service, understanding customer needs and contributing to a well-organised, welcoming store environment.

The role offers a rewarding bonus structure, pension, and other benefits, with 40-hour weeks and a clear work-life balance. Training and progression are supported to build a long-term career.

Qualifications

• Excellent customer service and communication skills.
• Confident communicating face-to-face, on the phone and by email.
• Strong team player with good organisational skills.
• Positive, can-do attitude with multitasking ability.
• Comfortable using computer systems.

Responsibilities

• Provide friendly, professional customer service in person, by phone and email.
• Understand customer requirements and recommend storage solutions.
• Build positive relationships with customers.
• Manage customer accounts and records accurately.
• Support day-to-day running of the store.
• Maintain high standards of cleanliness and presentation.
• Follow health, safety and security procedures.
• Work closely with colleagues to create a positive team environment.

Skills

Customer service

Face-to-face communication

Teamwork

Organization

Positive attitude

IT/computer skills

Tools

Computer systems

Job description

Big Yellow Group in Twickenham is seeking a Sales Advisor to help customers with storage solutions and ensure the store runs smoothly. You’ll spend your day delivering friendly service, understanding customer needs and contributing to a well-organised, welcoming store environment.

The role offers a rewarding bonus structure, pension, and other benefits, with 40-hour weeks and a clear work-life balance. Training and progression are supported to build a long-term career.