Sales Advisor

JH Recruitment & Consultancy; Warrington; On-site; GBP 55,000 - 75,000; Full time

Job summary

JH Recruitment & Consultancy are sourcing a Sales Executive for a premium retail business in Warrington. You will manage enquiries from initial contact to sale, delivering high standards of service and building lasting customer relationships.

The role offers a basic salary with a team bonus and significant OTE of £65,000, with weekend and bank holiday work and occasional UK travel to meetings and training. Experience in retail or premium products, a consultative approach, and ability to manage

Qualifications

• Experience in retail or customer-facing sales, ideally with premium or higher-value products.
• Consultative approach with strong customer service skills.
• Ability to manage your own sales pipeline and targets.
• Good organisation and IT skills to use CRM and POS systems.

Responsibilities

• Welcome customers and provide advice tailored to their needs.
• Build strong customer relationships and follow up on enquiries.
• Work towards individual and store sales targets.
• Identify opportunities to recommend additional products or services.
• Keep customer records and sales activity up to date using the CRM.
• Process orders, payments and associated paperwork accurately.
• Coordinate with internal teams to support deliveries and aftersales enquires.
• Help with the day-to-day running and presentation of the store.
• Follow relevant sales, compliance and health and safety procedures.

Skills

Retail sales

Customer service

Sales pipeline management

IT literacy

Organization

Tools

CRM systems

Job description

Sales Executive – Retail - £65,000 OTE

An established premium retail business is looking for a Sales Executive to join its friendly team in Warrington.

This role would suit someone who enjoys building relationships, understanding customers’ needs and helping them make considered purchases. You’ll manage enquiries from the initial conversation through to sale, delivering a high standard of service throughout.

Key responsibilities

• Welcome customers and provide advice tailored to their needs.
• Build strong customer relationships and follow up on enquiries.
• Work towards individual and store sales targets.
• Identify opportunities to recommend additional products or services.
• Keep customer records and sales activity up to date using the CRM.
• Process orders, payments and associated paperwork accurately.
• Coordinate with internal teams to support deliveries and aftersales enquires.
• Help with the day-to-day running and presentation of the store.
• Follow relevant sales, compliance and health and safety procedures.

About you

• Experience in retail or customer-facing sales, ideally with premium or higher-value products.
• A personable, consultative approach and strong customer service skills.
• Confidence working towards targets and managing your own sales pipeline.
• Good organisation, attention to detail and confidence using IT systems.
• Comfortable working independently and as part of a small team.
• Willingness to develop your product knowledge.

What’s on offer

• Basic salary plus bonus. This is a team bonus which you will earn from the moment you start, and has been over £35k for each sales rep for the last 5 years running.
• A competitive bonus structure, a percentage paid on all sales.
• A friendly, supportive team.
• The opportunity to join an established premium retail business.

Weekend and bank holiday working is required, with occasional UK travel for meetings and training.